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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 10, 2021

Mr. Gover is an amazing sells man. If it wasn't for him I would of never purchased a vehicle there. Thankyou sir Mr. Gover More

by jjgonzalez8622
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Campbell, Wendell Gover, Thaddeus Cole
Jun 11, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 09, 2021

Mr. Cole was very attentive to my needs vs my wants & was straight forward. I appreciate him being a man of integrity !! Ms. Warmley was very attentive to my needs & listened to my concerns a big help!! More

by americus1.hc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley, Thaddeus Cole, Gary Varner
Jun 10, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thaddeus, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 09, 2021

Edwards Chevrolet Downtown provides outstanding service. The staff is very professional and treat customers very friendly. They solved my Chevy Traverse issues in a prompt manner. I love this dealership. More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley, Craig Avant
Jun 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 09, 2021

This dealership is everything from the time u drive up till the time they approve you n drive off. They are really helpful on helping you make a decision. More

by LHINES98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Jun 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

June 09, 2021

Great place to buy a car. I've never seen a dealership that appreciates a good pricing debate. My buying experience was a lot of fun! More

by LYDIAJORDAN47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller, Terrance Wray, Jonathan Cushen
Jun 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

June 07, 2021

Rachel is a nice person she went out. the way help you. If I knew someone I will send them there for a new car More

by WJBOLDIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel. Ridlehooher
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 04, 2021

I have had a good experience working with your sales and service department over the years. I would have given a five start rating if your employees were more friendly. More

by RWITHERSPOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Mike King, Gary Varner, Jonathan Cushen
Jun 04, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 04, 2021

Everyone was extremely helpful, knowledgeable, and friendly. Overall I had a great experience. I would recommend Edwards Chevrolet to anyone. I love my new truck! More

by Hays Vogtle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

June 04, 2021

Good service salesman was very friendly and polite had knowledge of vehicle n to help me get all of my information and available service done More

by E6MATT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller 5 star
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 04, 2021

I was so blessed to have Jonathan in the service department to go above the calling of his job to assist me with the understanding of the problem my car was having. As soon as I can I will be shop More

by Joy Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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