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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 12, 2021

We Absolutely recommend !! Amazing customer service. Made me and my wife feel right at home. Very friendly and got us the best deal in town ! More

by Jameshorton2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Report | Print
Jul 12, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

July 12, 2021

My first time using the service center and it was a very good experience, I didn't know anything about my warranty or weather it would cover the expenses,my service consultant Tonya W. told me she would che More

by bobbyyoung371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley
Report | Print
Jul 13, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 11, 2021

First I would like to say the shuttle back to my job was awesome service was great very convenient location. Staff was knowledgeable and helpful More

by calloway_earnest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy
Report | Print
Jul 12, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 09, 2021

Everyone was friendly and professional, I had the work need done in an appropriate amount for the job. The technician that I encountered was awesome. More

by lchamblish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Jul 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 08, 2021

I would recommend Edwards Chevrolet to anyone that is interested in a vehicle. Ask for Wendell Gover, he is the best. I love my Impala. Thanks Wendell. More

by KIMRUDOLPH8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Kim, Wendell Gover, Terrance Wray
Report | Print
Jul 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 08, 2021

Good in ok Good Good Good Good Good okay okay okay okay Good Good okay okay okay okay okay okay Good Good Good Good g More

by SIDNEYW906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Jul 09, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

July 08, 2021

Over priced and attempted to charge me for work beyond the TSB for A/C compressor repair. Charged me for diagnosis when I told service writer the problem. More

by TNLEE1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Jul 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Marty Phillips, General Manager, 205.716.3323

July 05, 2021

Jonathan Hollman was amazing! He made our experience so easy and fun. We did not feel pressured and he answered all of our questions More

by MGOBER0988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Report | Print
Jul 08, 2021 -

Edwards Chevrolet Downtown responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Edwards Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. The Edwards Chevrolet Team

July 03, 2021

Everyone was very helpful and friendly. It made the process of purchasing my new 2021 Traverse painless. More

by Bsalter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Smith
Report | Print
Jul 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! The Edwards Chevrolet Team

July 03, 2021

Great Service.. Had a problem from my last oil changed call and they fixed it fast.. Very friendly nice people all around.. I love Chevy .. Especially Edwards Chevrolet More

by MsKishaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jul 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review, Kisha! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! The Edwards Chevrolet Team

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