Edwards Chevrolet Downtown

Bad customer service! Would schedule from now on at another Chevrolet dealership! Needs improvement on time and professionalism! Never had a problem at the Bessemer dealership or Gadsden another Chevrolet dealership! Needs improvement on time and professionalism! Never had a problem at the Bessemer dealership or Gadsden More

A dealership/service department full of liars. I was told that my screen was cracked and painted on the INSIDE by one employee and told that it wasn’t looked at by another employee. that my screen was cracked and painted on the INSIDE by one employee and told that it wasn’t looked at by another employee. More

I am well pleased with this dealership. Service has been excellent. Prices was reasonable..I can make up something, but I know you don't want that. excellent. Prices was reasonable..I can make up something, but I know you don't want that. More

Got oil change and in 2 days the Car would not start. Apparently all the oil ran out. I called the service manager who recommended a tow company. I Had to have the car towed to the dealership; and Edwa Apparently all the oil ran out. I called the service manager who recommended a tow company. I Had to have the car towed to the dealership; and Edwards did not refund the tow cost when asked about it. To me, Edwards should have been responsible for the tow. We would not have needed the tow if the oil hadn’t leaked out after the oil change. I was not satisfied with having to pay for a tow when it wasn’t our fault the oil leaked out in 2 days. I believe the cost of the tow should be refunded. More

Ivan was a great salesman. They worked with me and made sure I got the deal I wanted. I'm very satisfied with the service. sure I got the deal I wanted. I'm very satisfied with the service. More

I thank God I got to know the members of this dealership for the service that they have rendered to me. You don’t have to be nice to people, but the team has a great plan, continue to work the plan. for the service that they have rendered to me. You don’t have to be nice to people, but the team has a great plan, continue to work the plan. More

Thanks for your service was done in a timely manner, everyone was nice friendly it was raining and I did not get wet returning to my vehicle. everyone was nice friendly it was raining and I did not get wet returning to my vehicle. More

I have been dealing with edwards Chevrolet for over 15 years but the service has gone down over the last year or so. The cost for services is also pricey. years but the service has gone down over the last year or so. The cost for services is also pricey. More

The best dealership ever, I have been with Edward Chevrolet for nearly twenty years and never had any problems good people with great personality and kindness Chevrolet for nearly twenty years and never had any problems good people with great personality and kindness More

We visited the body shop. Service was fast, friendly and efficient. The quality of work was great and we were out in no time. I’ll be back for future service. efficient. The quality of work was great and we were out in no time. I’ll be back for future service. More