Back

Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

August 07, 2021

I loved the service Ray was really a good help after I came they got my car to fixed I Realized it was Scratched it on the side they took care of it the manage at service department was really helpful tha More

by Clara99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ray, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Aug 09, 2021 -

Clara99 responded

Thank Marty I couldn’t remember you name you were great too thank guys

August 06, 2021

Terrible my truck is still messed up. And nobody will call me back when I have called three times and nobody had returned my calls More

by JMAC2392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Aug 06, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. I understand that you have since spoken with our service director but if you have any further questions feel free to contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 06, 2021

It’s always a pleasure using you all for our company vehicles. We never have any issues that do not get solved and it’s always in a timely manner More

by Tcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 06, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

August 06, 2021

It took 2 weeks due to shipping, but the work, this far, has been great. Thanks to Bill for staying on top of things for me. More

by Gus.pasisis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Bill, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 05, 2021

This dealership is awesome. Don Lyles and Tyrone Silmon know their stuff. My daughter is happy with her choice. Will forever be a Chevy customer. More

by KATHY.D.SMITH57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TYRONE SILMON, Don Lyles
Aug 05, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Don and Tyrone, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 05, 2021

I took my car at a time that the dealership was I took my car at a time that the dealership was basically full. It was slow getting done but the manager was so nice and professional, he showed com More

by TBUSH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner
Aug 05, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 04, 2021

My salesman was Thaddeus cole and he was awesome! No matter how many times I called him,he still answer my calls.i can say truly he went above and beyond for me and i highly appreciate the effort that w More

by BROWNANGELA557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Aug 05, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 02, 2021

Sold me a truck that broke in a day. Won’t let me out of the deal so I can buy another one. Unhappy customer. More

by SMITH.CLINT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Phillips, Mike King, Dewey Allen, Scott Rackstraw
Aug 11, 2021 -

Edwards Chevrolet Downtown responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mary Kay Graham, Customer Service Manager

August 02, 2021

Excellent! I get GREAT service experience every time I go there, and the staff is friendly and helpful! I have and will continue to recommend this dealership! More

by DGTURNER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 03, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 31, 2021

Good and respectful employees, but very few benefits that come with the car. Would recommend for the price!! Mike King was a very good seller. More

by MENDOZAPEREA97
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike King
Aug 03, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

...
60
...