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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 18, 2021

Always pleased with service and the help from Jonathan Cushen to make it a smooth visit. He is a very thorough service associate and does a great job. More

by AmyYHarrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 18, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 18, 2021

Mr. King was an exceptional salesman. He went above and beyond any salesman I have every experienced. The place make you feel like a family. There was no pressure of any kind. Just genuine honest people do More

by IPEOPLES345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Lenard , Mike King, Terrance Wray
Aug 19, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 17, 2021

Great friendly service and very informed about the process. Took extra time to explain the experience of buying a vehicle from out of state. Enjoyed the conversation and hope we do business again at a More

by CATKINS5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquael Ridlewoodle
Aug 18, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 14, 2021

I was not completely pleased because this vehicle has some issues that should have been taken care of before the sale. I'm still waiting for the parts to come. More

by NYRNAMEMACK63
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel ridlehoover, Terrance Wray
Aug 23, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 14, 2021

I will recommend family and friends to go to Edward’s Chevrolet for Judson made it easy purchasing a new 2500 HD, awesome service, friendly at all times. I will definitely be back in the future. Thanks, More

by kscottgilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Aug 17, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 11, 2021

The only thing I can say was they was very nice and respectful and very understanding and notified me when my vehicle was finished t More

by BIGGYJ58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 11, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

Aug 13, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 10, 2021

Unlike some other GMC/Chevy dealers in the area, they made an appointment for me, and when I showed up they were ready, and completed my service very quickly. They have me a ride to work so the whole exp More

by JUSTIN.F.HARRISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 11, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 10, 2021

I had difficulty getting through to a service agent to make an appointment taking multiple phone calls. I brought my car in for an oil change and transmission fluid change. I had made an appointment an More

by mrimaniac
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marty Phillips, Gary Varner, Jonathan Cushen
Aug 11, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 09, 2021

Very easy, efficient and knowledgeable.Came to my Very easy, efficient and knowledgeable. Came to my office with the paperwork, signed it and they made copies and put the entire package together fo More

by PMARTIN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray
Aug 09, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 09, 2021

Friendly service and pretty clean car and willing to work with people and delivery and Rachael was very friendly and so was the delivery guys More

by EDDIE152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael ridlehoover
Aug 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

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