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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 26, 2021

Fair customer service they could do better than they are doing some people are good. Some people are not friendly but over all its good service. More

by dynastyj460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 27, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 25, 2021

I bought a car from another dealer and the car quit in a month and a half and Edward Chevrolet take the warranty and some I had to pay the first service person was not nice but I called a mrs .Mary Kay Grah More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr bill, Craig Avant
Aug 26, 2021 -

Edwards Chevrolet Downtown responded

Thanks so much for your kind words and your patience. We are so glad that you were able to get everything worked out. Stay safe and we look forward to seeing you again in the future. ~Mary Kay Graham, Customer Relations Manager

August 25, 2021

They have an amazing salesman in Judson .. he does a fantastic job. Have bought 2 from him and will be back. Wish the sale manager would have been alittle more friendly. More

by JMCDANIEL2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks, Gary Varner
Aug 26, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 24, 2021

Tyrone and the staff was great! They went above and beyond to help me get a quality vehicle. All the information was given up front. No games. Even got my monthly payment below my budget. Definitely wi More

by DAMONDANGEROUS74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone , Don Lyles
Aug 25, 2021 -

Edwards Chevrolet Downtown responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. The Edwards Chevrolet Team

August 24, 2021

They were very friendly and professional and I was in and out in no time. Very easy to get appt set up I will be back for my next car service More

by BYRDBRITTNEY896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Aug 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 21, 2021

Dealer was prepared for service per our agreed upon schedule. Work was completed in a timely manner with good workmanship. Would use them again for service on my truck. More

by dswann01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 23, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 20, 2021

Very professional and understanding. Been to many service departments and this one is top notch. Service was quick and the job was done correctly very satisfied. More

by Christopher McKown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley
Aug 23, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 20, 2021

Courteous, educational, and fair. Wendall and Scott were professional at all times. I never felt like I was being taken advantage of. I recommend Edwards Chevrolet. More

by M.OAKLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Scott Rackstraw
Aug 23, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

August 19, 2021

I am always pleased with the service I receive from Edward's since 2017 after I made my 1st purchase from them. Very professional. Thank you all.. More

by LADALEWIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Craig Avant, Gary Varner, Jonathan Cushen
Aug 23, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 18, 2021

My experience with Edwards Chevrolet service department has always been outstanding. The people who works in that area is very knowledgeable about what I need. More

by SPSMITH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Aug 18, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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