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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 01, 2021

Jonathan is always pleasant RN’s helpful. My only regret is that Chevrolet refused twice to replace my steering wheel that is damaged and wearing. More

by Spark2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 02, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 01, 2021

Very efficient and extremely polite.work is always completed in a timely manner and as promised I would definitely use this dealership for all future needs More

by ROBERT@FRYJONES.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner
Sep 02, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 01, 2021

Truck took two days to complete a simple air bag recall. Brought truck in at 7am and wasn't ready at the end of the day. More

by Brook1al
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Sep 02, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 31, 2021

The rep assigned to my service e did an outstanding job. She walked me through the repairs step-by-step. When I picked up my vehicle she walked me to the cashier and reviewed my bill in detail. Great jo More

by mjones2665
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanisha
Aug 31, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

August 29, 2021

The best car dealership in town have been with Edward Chevrolet for 20 years and have been pleased with the services provided they have always been kind and courteous. More

by sbestrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Jonathan Cushen
Aug 31, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 27, 2021

Excellent team to work with, everyone was very accommodating and friendly throughout the whole process. Was well worth the trip to make this vehicle purchase. More

by egelbr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Allen, Scott Rackstraw, Judson Halbrooks
Aug 31, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Edwards Chevrolet Team

August 27, 2021

Wendell Glover was super great, gave all the answers I needed and .more, if I had yo do it again I would request him, Than you Wendell More

by LISA.F.DAVIS87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Aug 31, 2021 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this review. We are pleased to hear that Wendell was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. The Edwards Chevrolet Team

August 27, 2021

Salesman Michael King was very kind, articulate and professional. The dealership was honest and ethical in every sense of word. I would highly recommend Edward's Chevrolet. Dr. Gordon Fears More

by Dr. Gordon Fears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Scott Rackstraw
Aug 31, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 27, 2021

Judson Halbrooks was great to deal with. Very knowledgeable and helped us get a great deal and a great truck. We had a great experience with Edwards Chevrolet. More

by Amy Huffstutler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Aug 30, 2021 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. The Edwards Chevrolet Team

August 26, 2021

Great guys and gals to work with, found the vehicle nobody else could at a price we could digest. Even made me a deal on my trade More

by ERIC@ERICLEVITT.NET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Dewey Allen
Aug 27, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

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