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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 10, 2021

They are always professional well I'll call to make my appointment when I show up there always professional when I'm waiting for my car it's always at a timely manner they do great work More

by Oliviawesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady or gentleman the answer the phone direct phone calls to the lady who makes the appointments the lady at the payment station, Jonathan Cushen
Sep 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 09, 2021

Everyone was friendly and accommodating. Even the shuttle driver was pleasant. I was expecting my car to be ready at lunch, and it was done much sooner. More

by ROZ958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Jonathan Hollman, Craig Avant
Sep 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

September 09, 2021

The service was excellent. They performed the task in a timely manner. I have no complaints. I will be bringing my vehicle back for service in the future. More

by IPEOPLES345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Sep 09, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 09, 2021

Great service, great service - getting serviced here for over 20 years. All employees are very professional and concerned about your satisfaction . Will be back again More

by dallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Sep 10, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 08, 2021

Excellent experience! Best trade-in price and customer service. Helped me get the truck I was looking for and fit it within my financial parameters. More

by Bamagrad08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Sep 08, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

September 07, 2021

We always bring our cars to Edwards Chevrolet they always are the friendliness and the quality of work we have always been satisfied. Thank you More

by Teffeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Sep 08, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 07, 2021

I am very pleased with Michael King expertise, friendliness, humor, and professionalism. He is my number one Chevyman. I have been doing business with Mr. King for past 15 years and it keeps getti More

by darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Sep 08, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 06, 2021

Too expensive....Too expensive....Too expensive..Too expensive. Too expensive. Part was $69 when I googled it. I was charged $500 for something that took 10 min which was a window regulator. More

by Bill Bixby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Sep 07, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

September 04, 2021

First time buy a car very professional services Mr Ivan answered my question and stay and touch with me my experience with you was something cool More

by JPHIANZEE41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Sep 07, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ivan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 01, 2021

Nice people they deliver and they are easy to work with on financing and explaining how things work they also have clean and nice cars More

by EDDIEKENNEDY152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 02, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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