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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 16, 2021

Great Job team!!!!!!!!!! You all rock. Keep being great. Look forward to working with you again. More

by CHNASH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2021

I had an insurance claim and Johnathan handled it exceptionally. The repair was awesome and the time to repair the car was quick. They did an outstanding job. More

by Becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

September 16, 2021

Dealership from a sales perspective is great Some parts of service department are lacking .Information about the status of the repair and schedule for when it wouldn’t be ready was not good at all. More

by Jackd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Jack, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Mary Kay Graham, Customer Service Manager

Sep 17, 2021 -

Jackd responded

Sure Call my cell 205.531.2159

September 15, 2021

I really enjoyed and appreciated the friendly and professional environment. I didn’t have to spend all day. I am really enjoying my car. Rachel has a wonderful, professional and friendly personality. More

by ATHAHOLLOWAY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 15, 2021

Excellent work I am very please with the bodywork performed on my truck would recommend Edwards Chevrolet body shop to all my friends More

by wwsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McDaniel
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 15, 2021

I've been using Edward's service dept. for 21 years and I've been using Edward's service dept. for 21 years and the service has been excellent. More

by wsojourner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Jonathan Cushen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 15, 2021

They have good people that care about the service they provide. Friendly service and timely service each time I am there. Coffee provided in the waiting area. More

by CASTLEBATCAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female with 5 star service
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 15, 2021

My experience was great! I am truly happy with my vehicle and I will be back to purchase another!!! More

by HARRISJ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Ridlehoover, Terrance Wray
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

September 14, 2021

Very pleasant and professional. They were fast and quick. I would definitely be back for service. More

by SISTASEARCY18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 15, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 14, 2021

Excellent service. Professional, friendly, thanks Terrance and Thad. They both got me thru the whole process of buying a car smoothly. More

by KERRYANDSAM2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Terrance Wray
Sep 15, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Terrance and Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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