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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 17, 2021

There great I’ve bought several trucks there and I have never had any problems or issues with anything More

by BOOGIE6779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Edwards Chevrolet Team

September 17, 2021

GREAT JOB!!! Ivan & Terrence, you both are very professional Salesmen, I will recommend you to all of my friends and family. My God continue to Bless you! Ms. Hardwick More

by delwynhardwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Ivan Miller
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

September 17, 2021

Great job for showing me how to shift gear new wheels correctly plus synching phone More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Novick, Adam Robinson, Wendell Gover
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Edwards Chevrolet Team

September 17, 2021

The customer service was not at it's normal high level that I have come to receive and expect when I do business here. The person I was assigned to was not there at my scheduled drop off time and I was le More

by DANNETTE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 20, 2021 -

Edwards Chevrolet Downtown responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mary Kay Graham, Customer Service Manager

September 17, 2021

The shop was very professional and they made sure to have me out of the shop on the time with fashion. I will we are returning customer. More

by jackie.b363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! The Edwards Chevrolet Team

September 17, 2021

Wendell went above and beyond to help me get this vehicle. I am very impressed with his role that he plays while working with this company.. Thanks More

by CMITCHELL39421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wendell Gover, Terrance Wray, Gary Varner, Jonathan Cushen
Sep 20, 2021 -

Edwards Chevrolet Downtown responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. The Edwards Chevrolet Team

September 16, 2021

Great people!! Love working with the salesman and the service department! The only place we buy our cars! More

by MISSYF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2021

I will remind two all my friends so they can experience the courtesy that I got More

by SANDRAB0320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

September 16, 2021

I drove from Georgia to purchase my new vehicle. They had everything ready and provided excellent customer service. This was an absolute great experience. They even arrived early to meet us there. More

by C JACKSon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 16, 2021

Great I don’t have time to write 15words I’m at work thank you More

by JOE.BELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 16, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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