Edwards Chevrolet Downtown
Birmingham, AL
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Mike was great! We got to the dealership late on Saturday at no time did we felt rushed.He explained everything about the car. The hole staff was great. at no time did we felt rushed.He explained everything about the car. The hole staff was great. More
I took my suv in to be serviced and prior to that to have an oil change. Come to find out they never put more oil in my car while doing the oil change!!! And after I get my suv back from the check engine lig an oil change. Come to find out they never put more oil in my car while doing the oil change!!! And after I get my suv back from the check engine light being on and paying right @ $300.00 to be fixed they didn’t hook everything back up and I had to get a friend to help me figure out what was going on with it just to find out that there where several things not put back on my suv and left in hooked and was causing it to make this very loud noise while it was running. Awful service!!! They never have a rental car and when you buy all the extended warranties you can buy for your car and it will cover a rental car while yours is in the shop they never seem to have one available!!! Sorry excuse for a dealer ship… never again will I buy another vehicle from them!!! More
The service Addressed only 1 of 2 items that I was there for. When asked about the not addressed item he said he didn't know and walked away. for. When asked about the not addressed item he said he didn't know and walked away. More
Took two months to work on my car. Not good at communicating with updates on my car. Every Time I call the manager on his direct phone he wasn’t answering so I had to call the main desk for them t communicating with updates on my car. Every Time I call the manager on his direct phone he wasn’t answering so I had to call the main desk for them to transfer me to him. Told me my car was going to be ready five times wasn’t ready. More
First class experience from start to finish. I am appreciative of the great folks at Edward’s Chevrolet and their assistance in helping me find a Chevrolet Tahoe. appreciative of the great folks at Edward’s Chevrolet and their assistance in helping me find a Chevrolet Tahoe. More