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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 01, 2021

Judson was very helpful, everyone at the dealership was very motivated to help me and my wife find our new car. Thank you guys! We greatly recommend that you give these folks a try. you won’t be disappoint More

by JOHNNY37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Judson Halbrooks
Nov 02, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

October 31, 2021

Tonya was great...she set appointment when I could be the and greeted me as I drove in. She reviewed what we discussed and concerns and all turned out fantastic. Got 25 mpg on way home. More

by DKILGORE2257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

October 31, 2021

When I did my own work I was treated very well in the parts department. I can no longer do my own work and we have trusted Edwards Chevrolet to service our 3500 HD Duramax Silverado for several years now More

by cbireland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My wife takes our truck or service so I don't know who she worked with.
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

October 30, 2021

Edward Chevrolet I know that they will still be around with great customer service for a lifetime. Thank you Mrs Thomas More

by SANDRABTHOMAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Thaddeus Cole, Craig Avant, Terrance Wray, Scott Rackstraw, Judson Halbrooks, Gary Varner
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

October 29, 2021

Did a quality job on time and on schedule-Easy to reach on the phone More

by jjimmy1
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick McDaniel
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

October 29, 2021

Very professional and accommodating to our specific needs.Mike King has always been the greatest to us since we purchased a 2006 Pontiac Grand Prix that we still drive. More

by joyseay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Scott Rackstraw
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mike, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

October 28, 2021

I had a great experience at Edward Chevrolet. Will definitely be back there for future service. More

by QUILLPAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley
Oct 29, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. The Edwards Chevrolet Team

October 28, 2021

Everyone is always friendly and helpful. And the wait is not long. Once the service is complete the service tech always explain any other service you need ( if any). More

by 4KATJAYANDSHAY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Oct 29, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

Oct 29, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

October 26, 2021

Great service! I’ve been coming here for years. Everyone is friendly and helpful. I believe they have handled my issues honestly and charged a fair price. More

by ckimbrell1075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Oct 27, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

October 25, 2021

Our salesman Judson worked hard to find the vehicle we wanted in a tough market and succeeded! He worked hard to understand our needs and went above and beyond. Extremely pleased with him, plus the rest o More

by mchurchman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wendell Gover, Judson Halbrooks
Oct 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

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