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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 05, 2021

Tonya was terrific. A very knowledgeable and pleasant person. It was a pleasure to have her take care of my issue. More

by James Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Nov 08, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 04, 2021

The people there are so helpful and Thad went above and beyond thanks so much. We have our dream car this is only the beginning for us thanks thad. More

by Jmay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Dewey Allen
Report | Print
Nov 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 04, 2021

Tonya Warmley make you feel like family more than just a customer. Her professional,courtesy & customer services is top notch. I truly feel safe in knowing my vehicle is being taken care of as if it is thei More

by Shawn Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Silmon 5 stars, Scott Rackstraw
Report | Print
Nov 05, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 03, 2021

Edwards has been taking care of our vehicles for several years. Always great service and pricing. More

by Claude McKee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 03, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 03, 2021

Edwards Chevrolet service department is excellent Jonathan was my technician he's always good Timely great job More

by Oliviawesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady or gentleman the answer the phone direct phone calls to the lady who makes the appointments the lady at the payment station, Jonathan Cushen
Report | Print
Nov 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 03, 2021

Edward Chevrolet dealership is awesome let you know where your truck is at that time More

by Patricia Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 04, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

November 02, 2021

Good service, friendly staff. Took almost 30 minutes to bring my vehicle around. Would recommend More

by cbierner1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Nov 02, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback and your patience with us! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

November 02, 2021

Bad service didn't tell me nothing about my policy or my truck I hate y'all More

by GREG.WILKERSON65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Hollman
Report | Print
Nov 03, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 02, 2021

Not willing to negotiate despite a “contact dealer for special price” on the internet. Became very unresponsive after I bought the car. More

by AKMIHAS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Cole
Report | Print
Nov 03, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 01, 2021

My first visit was in 2013. I've been pleased every since. Jonathan Hollman great. More

by ROZ958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Coleman , Terrance Wray
Report | Print
Nov 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Nov 02, 2021 -

ROZ958 responded

I wanted to give a shout out to Will Coleman, but his name wasn't listed. I know he's new. He was very respectful and helpful. Keep up the good work.

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