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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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By Type

Showing 2,347 reviews

November 22, 2021

I had a great experience! Wendell was awesome to work with and made the process very easy! More

by DAVISCHELSEE22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 21, 2021

I have purchased several vehicles from Edwards over the years and they have always been courteous and professional. The Edwards team is family to us! More

by PHUBBARD15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this excellent review We are so happy to hear that we could make you feel like a part of the Edwards Chevrolet family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! The Edwards Chevrolet Team

November 20, 2021

This was the best car buying experience I've had. I went after work and was in and out in about 2 hours. And Wendell Glover is the best! More

by Theresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

November 19, 2021

Great people to work with. They really know what they are doing and can give you a great deal. More

by ATMOODY2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Report | Print
Nov 19, 2021 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

November 18, 2021

Great job!!! Service was fast and everyone was super nice! Thank you all so much More

by Tawanda Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Report | Print
Nov 19, 2021 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

November 15, 2021

The guys at the service center were extremely courteous and helpful with all my questions and answered everything I needed to know. Their work was swift and very professional!! More

by GSKILLSJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Nov 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

November 15, 2021

Very good everyone is so friendly and concern. Very helpful l have always taking my cars and trucks here for.serving I have had no problems More

by TRISHANHARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant
Report | Print
Nov 17, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

November 14, 2021

My appointment was at 12:45 but my customer rep was on lunch so I had to wait until he was finish. They didn’t start on my car until 1:45 and charged me a hour of labor for only 15-20 mins worth of work. More

by Wright.jordan011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Nov 15, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 14, 2021

I didn't have service there because your dealership, understandably no longer accepts the extended warranty policy that I have. More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Nov 15, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 12, 2021

Jonathan Cushen was outstanding in every way and the work done was perfect as always. More

by DWENSLEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Nov 15, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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