Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,343 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,343 reviews

November 28, 2021

Dewana was extremely helpful and arranging my appointment and then Craig was able to supply the need to fix my vehicle. More

by Jfkelly57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewana Lemley , Craig Avant
Report | Print
Nov 29, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig and Dewana, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Helpful
November 25, 2021

It was a nice Experience I like the excellent service I It was a nice Experience I like the excellent service I will come back again More

by willieetheridgejr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 29, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
November 25, 2021

Handled quickly and efficiently on a schedule I picked. Always cheerful and helpful with my questions More

by KDUMMIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 29, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

Helpful
November 24, 2021

Terrible experience. Called several times. Didn't receive a call back. Ultimately had to go pickup vehicle to take to another dealership to get the service I needed More

by Demeatrisr1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Nov 29, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

Helpful
November 24, 2021

Very professional, courteous and work with a client at an amazing timely manner. Would recommend to anyone and everyone. Very satisfied. More

by SARAMIKEGARCIA15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Ridlehoover
Report | Print
Nov 29, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
November 22, 2021

I had a great experience! Wendell was awesome to work with and made the process very easy! More

by DAVISCHELSEE22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Helpful
November 21, 2021

I have purchased several vehicles from Edwards over the years and they have always been courteous and professional. The Edwards team is family to us! More

by PHUBBARD15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this excellent review We are so happy to hear that we could make you feel like a part of the Edwards Chevrolet family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! The Edwards Chevrolet Team

Helpful
November 21, 2021

I was given false information about the cost of repairs. It was more than I was told. It was horrible. More

by terrywils12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonya Warmley
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

Helpful
November 20, 2021

This was the best car buying experience I've had. I went after work and was in and out in about 2 hours. And Wendell Glover is the best! More

by Theresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Nov 22, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

Helpful
November 19, 2021

Great people to work with. They really know what they are doing and can give you a great deal. More

by ATMOODY2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Report | Print
Nov 19, 2021 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

Helpful
1
...
44
45
46
...
235