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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 07, 2021

The staff here is very friendly and knowledgeable. The service is excellent. Highly recommended dealership. More

by D. Powell Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner, Sr., Jonathan Cushen
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

December 06, 2021

The service I received was very good .no pressure my sells man Took time showed me everything you had that was I was looking for. After the sale I walked everything about the truck. GIVING MY SALE More

by KMORROW5701
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR TYRONE TYLMON , Marty Phillips
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Edwards Chevrolet Team

December 06, 2021

Very helpful intake personnel. Loaner car provided when work required more time. Very friendly and responsive More

by JSVOGTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

December 05, 2021

I Macy’s purchase over 70000 dollars. A high end vehicle I heard issues with the vehicle and they tell me there’s nothing they can do. Really… 70000 dollar purchase. I will never patronize again. More

by BRANDYANTON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Phillips, Jonathan Hollman, Gary Varner
Dec 06, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

December 05, 2021

It was a great experience dealing with Rachel and the sales manager Tearance Wray. Glad I stopped by to look for a new truck More

by MARKIHORTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael, Terrance Wray
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The Edwards Chevrolet Team

December 04, 2021

The dealership and team worked hard to secure the vehicle that I was looking for More

by MABRYORRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

December 03, 2021

Judson went out of his way to make our car buying experience enjoyable and stress free. He is very knowledgeable and helpful! I highly recommend you chose Judson and Edwards Chevrolet! More

by Katlyn.Reynolds.kr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Dec 06, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this review, Katlyn. We really appreciate you leaving us your input. We are very pleased to hear that Judson could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! The Edwards Chevrolet Team

December 03, 2021

Great staff. Very helpful. Easy to work with staff. Great products! Terrace is my Chevy man!!! More

by DANDNCARNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray
Dec 06, 2021 -

Edwards Chevrolet Downtown responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Edwards Chevrolet Team

December 02, 2021

Edwards has taken care of all my needs when it comes to my vehicle friendly and professionally More

by AMP4104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 03, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

December 01, 2021

As always the service is wonderful and I want to say thank you very much! More

by CS21565
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 01, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

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