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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,343 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

December 05, 2021

It was a great experience dealing with Rachel and the sales manager Tearance Wray. Glad I stopped by to look for a new truck More

by MARKIHORTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael, Terrance Wray
Report | Print
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. The Edwards Chevrolet Team

Helpful
December 04, 2021

The dealership and team worked hard to secure the vehicle that I was looking for More

by MABRYORRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
Report | Print
Dec 08, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Edwards Chevrolet Team

Helpful
December 03, 2021

Judson went out of his way to make our car buying experience enjoyable and stress free. He is very knowledgeable and helpful! I highly recommend you chose Judson and Edwards Chevrolet! More

by Katlyn.Reynolds.kr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Report | Print
Dec 06, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this review, Katlyn. We really appreciate you leaving us your input. We are very pleased to hear that Judson could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! The Edwards Chevrolet Team

Helpful
December 03, 2021

Great staff. Very helpful. Easy to work with staff. Great products! Terrace is my Chevy man!!! More

by DANDNCARNEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray
Report | Print
Dec 06, 2021 -

Edwards Chevrolet Downtown responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! The Edwards Chevrolet Team

Helpful
December 02, 2021

Edwards has taken care of all my needs when it comes to my vehicle friendly and professionally More

by AMP4104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Dec 03, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
December 01, 2021

They said my car would be ready in a week. It was 22 days. They would not answer the telephone. They told my insurance agent the car was ready and that they would call me. I got my car about a week l More

by Josieskanes
Customer Service
Recommend Dealer
No
Employees Worked With
Rick 1 star
Report | Print
Dec 03, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

Helpful
December 01, 2021

Jonathan and the service crew are always friendly and helpful and get the job done in a timely manner. More

by AmyYHarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Nowak, Jonathan Cushen
Report | Print
Dec 02, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

Helpful
November 30, 2021

Took over a week to complete the work. They said they would call me when it was completed. They did not More

by Tomlinsonron21
Recommend Dealer
Yes
Employees Worked With
Lady Service writer and Gary the supervisor
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Nov 30, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

Helpful
November 30, 2021

As always the service is wonderful and I want to say thank you very much! More

by CS21565
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Dec 01, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

Helpful
November 29, 2021

Good service. App doesn’t sync with the service center but they still made a way to address my issues. More

by GERALDLBEAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Varner
Report | Print
Nov 30, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

Helpful
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