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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 06, 2022

Customer service was great with Ivan. He made sure I got excellent service and that I was completely satisfied before driving off the lot! More

by ASHLEYGRAD06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Jan 06, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your great review, Ashley! We're glad to have Ivan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Edwards Chevrolet Team

January 05, 2022

Very good service and friendly service staff. Everyone was friendly and professional at all time. More

by JAMBREA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Craig Avant
Jan 06, 2022 -

Edwards Chevrolet Downtown responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Edwards Chevrolet Team

January 02, 2022

Great customer service and sales staff! Never felt pressured or mislead by what the salesman said! I will definitely be back when I purchase my next vehicle! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Jan 04, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

December 29, 2021

It was a good experience. But I still haven't gotten my bumper fixed. Thumbs up. More

by ERICAHAWKINS56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Dec 30, 2021 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team

December 29, 2021

Went to buy a truck yesterday. Had a wonderful experience! Everyone we met was so friendly. More

by acatmeows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 30, 2021 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

December 23, 2021

My needs were not addressed and when I called to complain, I was basically told I should have made an earlier appointment. I work. I came when I had time off. Then I was basically told I was complai More

by LARIZZO
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Craig Avant, Gary Varner
Dec 27, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

December 23, 2021

Friendly staff. They had the exact car we were looking for. We were in and out in just an hour or so. More

by JMHARVEY1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood, Wendell Gover, Craig Avant, Scott Rackstraw
Dec 27, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

December 21, 2021

Friendly people in service department. Clean and quiet waiting room. Very quick service. In and out More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Dec 21, 2021 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Edwards Chevrolet Team

December 21, 2021

This dealership has taken extremely good care of me an my truck. Thank you to all that has anything to do with it . More

by BSIMS19565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Gary Varner
Dec 23, 2021 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Edwards Chevrolet Team

December 20, 2021

Willingness to work with the customer. Great communication through out the whole experience. Never felt pressured. More

by CPWILLINGHAM9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Coleman
Dec 22, 2021 -

Edwards Chevrolet Downtown responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Edwards Chevrolet Team

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