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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 27, 2022

Great friendly Place to Do Business Did Everything I Asked Them To Do . Will Go Back Again . I Haven’t Owned Chevy In About 13 yrs They Made My decision easy . More

by HARDLUCKMS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Underwood , Wendell Gover, Scott Rackstraw
Report | Print
Jan 27, 2022 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team

January 26, 2022

Very good service department wait time is not long and they know what they are doing More

by moore.johnny57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jan 26, 2022 -

moore.johnny57 responded

Great

Jan 26, 2022 -

moore.johnny57 responded

Great

January 25, 2022

They were very responsive And took time to explain and go over everything, About the vehicle More

by REDRICH1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Report | Print
Jan 25, 2022 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Edwards Chevrolet Team

January 24, 2022

The service department was wry informative. They were very pleasant to deal with. Also the service was quick and efficient! More

by MISTYBSMITH99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jan 25, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

January 23, 2022

Service man good. I had a square pound copper taken from my vehicle. Why when My bill was 1,400.00 Thief on the property. My error I should have taken all my valuables out. More

by dfw2026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jan 24, 2022 -

Edwards Chevrolet Downtown responded

Hi, we really appreciate your business and want you to know that our integrity is a matter of extreme importance to us. If at any time you have a concern such as this we would be more than happy to check on it right away .Please feel free to contact me if you would like to discuss this further. Mary Kay Graham, Customer Relations Manager, 205-716-3246

January 22, 2022

I’ve used another dealer previously for warranty work. Not again, Edwards is my go to dealer. More

by albertmurdockjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jan 24, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

January 21, 2022

I got in checked in a timely matter. Was called and explained the problem and the work was completed in a timely matter. More

by JWATTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jan 21, 2022 -

Edwards Chevrolet Downtown responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Edwards Chevrolet Team

January 21, 2022

Helpful in every way Ms Tonya goes above and beyond . The service department performed a thorough inspection on my 2016 Chevy corvette. I will definitely use again More

by Charismacarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jan 21, 2022 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Edwards Chevrolet Team

January 20, 2022

Customer Service was great. Our Salesman Ivan Miller is the best. Ivan was very nice and professional he helped us with all of our needs. I will definitely recommend Mr. Miller to other family and friends More

by TISH1FOY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Report | Print
Jan 21, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ivan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 20, 2022

The entire team was so helpful. We have tried for years to buy a car without jumping through hoops and waiting. Everything was done online and by phone, and when we arrived from Chattanooga, we only had to More

by DONALDKILGORE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Jan 21, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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