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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 12, 2022

Friendly and polite .. I don’t understand why I would have to write 15 words More

by BAMAHAMMER10
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Terrance Wray
Report | Print
Feb 14, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

February 11, 2022

It was easy to set the appointment, and I was taken care of immediately. The service was complete in a timely manner. I was not happy that they would not rotate my tires due to one of them being plugged, More

by WWARNER34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Jonathan Cushen
Report | Print
Feb 11, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

February 11, 2022

I had great customer service experience. My contact person was knowledgeable and helpful, she was very professional. More

by apeterson2134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Feb 14, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 10, 2022

I like the vehicle I chosen and the salesmen was knowledge about what they were doing More

by Moorerforce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Rackstraw
Report | Print
Feb 11, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

February 08, 2022

Exactly as expected highly recommend Craig. Always honest and tells you like it is. Great service More

by mvice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Feb 09, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 08, 2022

The service was fast simple and easy every employee was very nice and willing to help More

by DERRIKAMILLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael, Jonathan Hollman
Report | Print
Feb 09, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

February 08, 2022

The service that I received was very professional, courteous,and in the interest of the customer and not the company. The salesman was exemplary.I want to personally thank him for going above and beyo More

by ALKLEE52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan, Marty Phillips, Terrance Wray, Scott Rackstraw, Gary Varner, Ivan Miller
Report | Print
Feb 09, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 06, 2022

The service was great i received my car back when promised .I will recommended your service department More

by Mainmoore1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Feb 08, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 05, 2022

The service department was professional and informative about my vehicle. It was repaired in a timely manner and very affordable. Thank you to the service department More

by vmann_692k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Feb 08, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 04, 2022

I had a great experience. The salesman and the entire staff was professional and friendly. I have really been enjoying my new vehicle and I give this dealership 5 stars. More

by SPONTENOUS850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Thaddeus Cole
Report | Print
Feb 04, 2022 -

Edwards Chevrolet Downtown responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Edwards Chevrolet Team

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