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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 22, 2022

Mr holliman was the best to work with! ! I liked the fact he was not your typical pressuring sales person More

by MICHELE10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Feb 24, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 22, 2022

I had an awesome experience. From Ben responding immediately to my inquiry online to Terrance making sure the vehicle was available for me to William providing me with superb sa More

by ANTDAVIS1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Coleman, Ben Lee, Terrance Wray
Feb 24, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ben, Terrance and Will, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Feb 24, 2022 -

ANTDAVIS1974 responded

You are so welcome. Next vehicle purchase will definitely be with you guys. Their already looking for an SUV for my wife. Awesomeness!

February 22, 2022

Great job great sr I will be back again just keep up the good work More

by charlesareid58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Feb 24, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 21, 2022

I received great service! The staff was friendly and knowledgeable. I will definitely be back again. More

by cgoree95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewana, Jonathan Cushen
Feb 23, 2022 -

Edwards Chevrolet Downtown responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Edwards Chevrolet Team

February 21, 2022

Thank you so much, I have been very satisfied with my car, the gas mileage is great. I must say since purchasing my car I have been satisfied with the service I received in the service department. Thanks More

by MARYELLA197715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Feb 23, 2022 -

Edwards Chevrolet Downtown responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Edwards Chevrolet Team

February 18, 2022

I have enjoyed my experience with the Edward Chevrolet the sales personnel and service providers are wonderful More

by MZ.PERRY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen, Jonathan Cushen
Feb 21, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 17, 2022

THEY WILL CERTAINLY GO OUT OF THEIR WAY AND BEYOND TO GET YOU IN A CAR THAT YOU WILL LOVE AND RACHEL IS ONE OF WAS ONE OF THE SWEETEST DOWN TO EARTH SALES PEOPLE IVE EVER CAME ACROSS SHE MADE ME FEEL LIKE FA More

by ROMUSJOSEPH.RJ@GMAIL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Terrance Wray
Feb 17, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 17, 2022

The salesman that sold me my car was super. .. Went well beyond... The service was excellent... However... The mantance the department miss the diagnosis on my original truck More

by RICKYWALLACE26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Feb 17, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! If you would like to discuss any issues further please fee free to call me. We sincerely value your business and look forward to your next visit. Thanks again. ~Mary Kay Graham, Customer Relations Manager

February 14, 2022

Rachel was the best! She took the time to help me get exactly what I want and within my budget. I would definitely recommend this company to my friends and family. More

by WENDYDILLARD1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 16, 2022 -

Edwards Chevrolet Downtown responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Edwards Chevrolet Team

February 14, 2022

George Campbell, Jim Scott and Kim underwood all treated me professionally and made my truck buying experience easy. Craig Avant has always been very fair in the service department. More

by PTOMBRELLO251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Craig Avant
Feb 16, 2022 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team

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