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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 18, 2022

I had a very difficult time trying to make an appointment to get my oil changed More

by Thall93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Mar 18, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 18, 2022

I have bought vehicles from several dealerships through the years but I have never dealt with a dealership like Edwards. They are super supportive, eager to assist with any issue and very accommodating. Jo More

by dandjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Mar 21, 2022 -

Edwards Chevrolet Downtown responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Edwards Chevrolet Team

March 17, 2022

It was nice ,friendly and helpful customer service staff.They were very helpful and got me in and out and they also made sure I was satisfied. More

by GOLDIELOX011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Ivan Miller
Mar 18, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 16, 2022

The experience was garbage, will Never buy or Recommend anyone salesman is a professional unprofessional More

by MUHAMMADWALKER
Price
Recommend Dealer
No
Employees Worked With
Professional unprofessional
Mar 17, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 16, 2022

Excellent customer service xxx xxx cc’d cxx ddd ccc yyy Goff ret ffhhyteb ug More

by GABE3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Mar 17, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 15, 2022

Best Service I've experienced in a long time great service department. 👍 in the Southeast. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Mar 15, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

March 15, 2022

Excellent service. They got me on and out within a day for a warranty concern. More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 15, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 15, 2022

Great experience. Craig was awesome. Easy appointment! I was taken in right on time and all work finished timely and accurately. More

by terrywall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 15, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 14, 2022

We are always impressed with the excellence and kindness displayed at this dealership. We will continue to highly recommend them. More

by CARTERAPRIL81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone , Scott Rackstraw
Mar 15, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 11, 2022

The service writer Craig was very helpful and quick to respond and meet my needs. He took time to explain all aspects and waited on me alone without juggling between customers with perfection More

by Chmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 11, 2022 -

Edwards Chevrolet Downtown responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Edwards Chevrolet Team

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