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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

April 05, 2022

I am so very pleased with the service provided by Terrance Wray. He listened to me and made sure that I was satisfied with everything concerning my car repairs. He kept his word regarding my vehicle More

by DeniseBitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Apr 06, 2022 -

Edwards Chevrolet Downtown responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Edwards Chevrolet Team

April 04, 2022

Took too long (8-1/2 hours) to replace fuel pump & fuel filter. And, not good communication with Johnathan about why it was taking so long as I told him early on I had to be in Cullman at 5 pm. Waited this More

by Brooksmichael50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Apr 04, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

April 02, 2022

The service team at Edwards was very helpful and accommodating. Ms. Tonya went above and beyond to help me with my transmission problem. More

by LCCOOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley (? spelling)
Apr 04, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 01, 2022

The staff was nice pretty straightforward people they gave you options overall great experience with this family owned business More

by DARRINTHOMAS8625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Curlette
Apr 01, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

April 01, 2022

Excellent service. Everyone is very friendly. Attentive to all needs. Made sure I was comfortable while waiting. Provided frequent updates. More

by CHAPMAN_PAMELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Apr 01, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

April 01, 2022

The price was too high they price rate need to be lower in order to get more customers check your price rate thank you More

by Neicy’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Apr 01, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

April 01, 2022

Schedule an Maintenance appointment, I was in and out in no time. I love the work that they provide! Superb! More

by Dewayne832011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Apr 04, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

March 31, 2022

Everyone was nice, knowledgeable and informative. We were greeted with smiles and the purchase went smoothly More

by WLIJAAHC23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John nowak , Wendell Gover, Terrance Wray
Apr 01, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 30, 2022

Great service! Employees are welcoming. Mechanics were able to help provide routine service for my car in a brief and efficient manner. More

by NW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya, Craig Avant
Mar 31, 2022 -

Edwards Chevrolet Downtown responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Edwards Chevrolet Team

March 30, 2022

Hello and good evening Edward Chevrolet my experience was a good one the service manager was up to par on directing and finding my problem and solving it inadequate time and I appreciate that very much could More

by jamesmcgee1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant
Apr 01, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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