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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 02, 2023

Mr Johnathan was great he explained everything he could to me in did everything he could to help me More

by montgomeryroise54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Mar 03, 2023 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

February 27, 2023

Friendly and reliable service. Did not recommend service I did not need. Shuttle service is a plus. More

by WERVIN4286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 01, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

February 26, 2023

Great service and nice people. Very prompt with efficient quick service. The shuttle was also very convenient. More

by neilpathak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

February 25, 2023

Awesome , Great customer service and teamwork , I am so glad I came to visit you location More

by romoine.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

February 24, 2023

I had a diagnostic check done and really did get much info on what was really wrong with my car. The wrote: PC VALVE 808.88 PCV VALVE: 16.57 SPARK PLUGS: 332.02. I waste of money. More

by Dawnssam8500
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

February 24, 2023

Service was excellent and my Chevy runs like a champ ! Thank you Edwards Chevrolet for this More

by MARLONIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Feb 27, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

February 20, 2023

I would like to thank Bill for sticking with us and making sure my corvette was back in alignment the right way! And Thank you Rick for staying in touch with us and making sure our car was fixed right! More

by Beccaginn251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick smith Bill
Feb 22, 2023 -

Edwards Chevrolet Downtown responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Edwards Chevrolet Team

February 20, 2023

Very nice friendly they took very good care of my truck and the price was not to higg More

by georgepowe10181955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Feb 22, 2023 -

Edwards Chevrolet Downtown responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Edwards Chevrolet Team

February 19, 2023

This is my second purchase at Edward’s Chevyman! I have had great experiences both times. I would recommend this dealership to my friends! More

by JESSICA MOMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyrone; Joe, Jonathan Hollman
Feb 20, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

February 19, 2023

That was so so nice to me I will tell everyone to go to gonthrre More

by DICKERSONC990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Feb 22, 2023 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team