Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

Directions

By Type

Showing 2,347 reviews

May 12, 2022

Poor communication skills The Advisor gave misleading information! Technician was EXTREMELY RUDE when I sought answers about my vehicle! The employees at the Cashier window was unprofessional and n More

by iPhone user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tonya Warmley or Tonya Wormly , Gary Varner
Report | Print
May 12, 2022 -

iPhone user responded

I was recommended to this Chevrolet location and I will not be returning. I also will not be recommending anyone else to this location!! I spent so much money to get my car repaired only to receive NASTY, RUDE, UNPROFESSIONAL service from the employees! Their communication skills are POOR and they are misleading!! I am not satisfied at all with my service!

May 12, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

May 12, 2022

We were impressed with the attention to detail and friendly nature of the employees we interacted with. More

by COREYBBRITTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
May 12, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

May 11, 2022

Mr. Holman was professional, knowledgeable about the vehicle and extremely kind. He was attentive to our needs. He is the best sales person I have conducted business with. More

by KJONESPOWELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Report | Print
May 12, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 10, 2022

Great people to deal with - made sure everything was handled for me and assisted from start to finish More

by JRGLADDEN31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scott, Marty Phillips, Jonathan Hollman, Jonathan Cushen
Report | Print
May 10, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

May 09, 2022

Just trying to see if you received my response about my visit to your dealership. And was wondering if I really can’t bring my truck back. More

by terence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Varner
Report | Print
May 10, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

May 05, 2022

Epdwsrds Chevrolet is very convenient and pro:uses excellent service. Everyone shows professionalism at every position in the service department. I will continue to come here More

by dallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
May 05, 2022 -

Edwards Chevrolet Downtown responded

Hi there Dewey, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. It's always great to see you. Thanks again. ~Marty Phillips, General Manager

May 04, 2022

The server Dept was great and the people were just great I will always be greatul More

by charlesareid58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
May 05, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

May 03, 2022

Good people, with good quality cars,trucks and suv, my sales rep was very friendly, very helpful and honest, great place to purchase A vehicle. More

by EDDIELEONARD7777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover
Report | Print
May 03, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

May 03, 2022

Craig Avant has always been of great assistance. The service was performed lightning quick. Very pleased. More

by bbates@starneslaw.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
May 04, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 02, 2022

Very good service. The female employee who handles intake in the service department does a great job and is knowledgeable about automobiles. More

by nelsonluke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name of the lady at the downtown location. It appears her name is not listed
Report | Print
May 03, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. The lady you mentioned is named Tonya and we are happy to hear that she helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

1
...
28
29
30
...
235