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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 10, 2022

Had to wait on the part for about two weeks tech would not return calls after the 1st week More

by rosieleewells1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jun 13, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback and your patience! If you have trouble reaching us in the future please feel free to contact me directly. We sincerely value your business and look forward to your next visit. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 09, 2022

Nice, accomodations,friendly , good service, helpful, explain what is going on with your car, directions to the mechanics and service department. More

by DIANNEHUFFMAN70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jun 09, 2022 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let us know about your recent visit. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are so glad to hear about your great experience. Please come see us for any future needs. ~Marty Phillips, General Manager

June 09, 2022

Things go well at this location! !! Thanks for a job well done!!! The employees are very helpful!!! More

by Marlon Brando Slater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Warmley, E'xcellent job!!!
Report | Print
Jun 09, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 09, 2022

Service rep in the service dept was great, price was a little high for me More

by NMEANS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jun 10, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating and your feedback! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 08, 2022

Car brought in for a recall that had expired. Oil changed & advised to bring car in for regular oil consumption checks. If the replacement part was need, GM might help w cost but most expense I More

by BRatclffa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jun 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 08, 2022

I always receive first class service from mr. craig and his team thanks for the great service! More

by CS21565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jun 09, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 07, 2022

This was my first visit to Edwards Chevrolet and it was great. The service tech. Was extremely nice and very punctual More

by Jsmartin5333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Jun 08, 2022 -

Edwards Chevrolet Downtown responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Edwards Chevrolet Team

June 07, 2022

Dealership was very clean. Staff knowledgeable and friendly. Service was quick and through. I will continue to use Edwards. More

by DEBORAH.JEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jun 09, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 06, 2022

This dealership work relentlessly to get you approve. Great customer service and great service. Great people. More

by FREDAVHATTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Jun 06, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

June 06, 2022

Very easy to work with dealer was patient with my needs. Helped me with my needs More

by DTURLEY
Recommend Dealer
Yes
Employees Worked With
Craig curlette
Report | Print
Jun 06, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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