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Edwards Chevrolet Downtown
Birmingham, AL
2,347 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 24, 2017
No Hassle Experience I had the privilege of buying a truck from Edwards Chevrolet and salesman Jonathan Hollman. It was a very easy and no hassle experience. I told him wh I had the privilege of buying a truck from Edwards Chevrolet and salesman Jonathan Hollman. It was a very easy and no hassle experience. I told him what truck I was looking for, he allowed me to test drive several models and I decided on the truck I wanted. I was a quick and easy transaction from that point forward. Within 20 minutes of walking across the street and signing the paperwork, I was driving my truck off the lot. More
by eghardaway
Employees Worked With
Jonathan Hollman
February 24, 2017
Amazing service Only place I will ever go for a new car. Due to an accident, I had very little time to find a car. George helped me find the right car for a 2nd time. Only place I will ever go for a new car. Due to an accident, I had very little time to find a car. George helped me find the right car for a 2nd time. 3rd car for me and my husband from Edwards. George will always get my business as long as he is there. More
by Bearinbham
Employees Worked With
George Campbell, Dewey Allen
February 23, 2017
Great place to purchase an automobile Friendly salesman. Everyone was ready to assist. Consider,professional service. Would recommend this dealership to family and friends even thou we are Friendly salesman. Everyone was ready to assist. Consider,professional service. Would recommend this dealership to family and friends even thou we are in Florida. It is definitely worth the drive . More
by Fordmanbofl
Employees Worked With
Wendell Gover
February 22, 2017
New Car Experience I have bought multiple vehicles from Edwards and I always buy from Doug Brown, he is awesome, great personality and very helpful, making the experienc I have bought multiple vehicles from Edwards and I always buy from Doug Brown, he is awesome, great personality and very helpful, making the experience great. I have always being treated like my business is appreciated. Thanks for everything Doug More
by Tina P
Employees Worked With
Doug Brown
February 22, 2017
Had a accident and needed a new car I needed a new car and I contacted Michael King. He is an outstanding salesman I give him five stars across the board. He is awesome I needed a new car and I contacted Michael King. He is an outstanding salesman I give him five stars across the board. He is awesome More
by BatesA
Employees Worked With
Mike King
February 22, 2017
Great Experience George and Marty are always the best to work with. They have always treated us well. We wouldn't go anywhere else to buy a car other than Edwards Chev George and Marty are always the best to work with. They have always treated us well. We wouldn't go anywhere else to buy a car other than Edwards Chevrolet- Downtown. More
by Haygunnels
Employees Worked With
Marty Phillips, George Campbell
February 21, 2017
Simply great to deal with. We made a trip from the panhandle of Florida to purchase a vehicle for my elderly parents, and everyone we dealt with were professional and polite in We made a trip from the panhandle of Florida to purchase a vehicle for my elderly parents, and everyone we dealt with were professional and polite in every way. I would not hesitate to send family and friends to Birmingham to deal with Wendell, Terrance, and Marty. The road trip with family will always be special, and it was capped off with a vehicle that makes my parents beam with pride. Thanks Again, Steve Hudson (Teacher Dothan, Alabama) More
by Steve Hudson
Employees Worked With
Marty Phillips, Wendell Gover, Terrance Wray
February 21, 2017
Great experience from start to finish Don Lyles, the salesman, was fantastic and met my every need. Don's expertise on the sales floor was followed up by quick and efficient credit approva Don Lyles, the salesman, was fantastic and met my every need. Don's expertise on the sales floor was followed up by quick and efficient credit approval by the F&I office. My experience overall was great! More
by DUB3
Employees Worked With
Don Lyles
February 20, 2017
Good Experience Gone Bad I pulled up at the dealership Saturday afternoon after leaving another one who said the vehicle I wanted from this lot had already sold. I met with a I pulled up at the dealership Saturday afternoon after leaving another one who said the vehicle I wanted from this lot had already sold. I met with a nice manager by the name of Benjamin Lee, who I explained what happened to. I asked him to please link me with a salesman who isn't going to give me the run around, waste my time and lie to me. I was introduced to Don Lyles. I handed him the stock number of the vehicle I was told from their partner dealer that was sold to discover it was sitting out front. I told him I wanted to purchase it and gave him all of the details about payment, my trade, etc. and he promised he wouldn't waste my time. After a little but normal back and forth he did the best he could. I was then introduced to Sales Manager Terrance Wray. The numbers didn't quite add up to what we needed but after a little discussion, Terrance was able to make things work out just as we needed them to. During my conversation prior to paperwork with Don, I asked him was a cargo shade in the truck, he says no it doesn't come with it. I said "well if you can get me one of those since it is very important for me to have one, we have a deal". He says "I can do that". While waiting on the paperwork portion, Don explained that since it was late in the evening he wouldn't be able to get it detailed but I can come back next week. He added that he would be at work every open day next week so I could come back and go over features and get the detailing done any day. The next day, I realized I didn't receive the cargo shade and was missing what's known to me as standard, a front tag plate and all weather mats. Monday, I arrived back at the dealership for the detailing and other missing items. Don says he didn't know I was coming today and said he wasn't sure about the timing (how long this would take). We went into his office and I asked about those 3 items. About the front tag plate, he says 95% of the vehicles come with it but this one didn't so I could purchase one for $15. At this point, I have a strange look on my face. He then says the cargo shade and mats also didn't come with it and asked me if I looked on the window sticker to see if it was on there. I said that I thought these items would be standard as they've been in the past, like with my Toyota I traded. He tells me "Well this is Chevy not Toyota and we don't add these things and if we did you would have saw it on the sticker and I'm not about to go steal it either" I then tell him, I would like to get those things out of my trade since they aren't "standard" and you're saying I paid for them with a Toyota whether I know it or not. Don says "well you should have got them before you signed it over to us, it's ours now" At this point, I am totally upset, I get my "paid for" cargo shade out of the Toyota since I'll need to sell it to purchase myself a nearly $300 one from Chevy. He then asked for my keys for the detailing and at that point I didn't want to be at the dealership another minute with his smart mouth lying self, so I left. Since I have to pay for everything else, might as well pay for a detail somewhere else too! Typical salesman, get my commission and all of a sudden get amnesia. Well anyway, thank you Benjamin for being so nice and Terrance for your helpfulness and patience, it was greatly appreciated. More
by erv2014
Employees Worked With
Benjamin Lee, Don Lyles, Terrance Wray
February 18, 2017
Unbelievable I was so happy to see when Terrance Wray and Johnathan Holman greeted me with the biggest smile that alone just made my entire experience unbelievable I was so happy to see when Terrance Wray and Johnathan Holman greeted me with the biggest smile that alone just made my entire experience unbelievable.😀 More
by Hmyeah32
Employees Worked With
Gary in service dept, Jonathan Hollman, Craig Avant, Terrance Wray
