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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 14, 2022

Records show I get all of my maintenance here. The people are professional and knowledgeable I would not go anywhere else More

by Tommy.caruthers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Jul 15, 2022 -

Edwards Chevrolet Downtown responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Edwards Chevrolet Team

July 12, 2022

Everyone was very helpful and completed the work much faster than I expected based on what I thought More

by CHIFEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 13, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

July 11, 2022

Excellent service from the time I walked into the door to the time a few days later when I drove away in my new Bolt EV. George Campbell was available after the sale to make sure I was satisfied. Chevrolet a More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, George Campbell, Craig Avant
Jul 12, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 11, 2022

The dealership is ok but the fact that I had to Sit an extra hour after my car was completed is what I had a problem with the machanic went to lunch left the keys and no one else followed up on getting m More

by JANICESBJOHNSON1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Simmons
Jul 12, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

July 10, 2022

The staff was very polite and respectful from booking my appt, keeping me updated and picking up my car. More

by PUKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 12, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

July 07, 2022

The dealership team was great. They made the whole process very easy and took the time to go over all the features of our new Tahoe. More

by RTHURMAN1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Jul 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. At Edwards Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Edwards Chevrolet Team

July 06, 2022

I’ve been doing business there for over 30 years and I have always been satisfied. More

by DGESSERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 07, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating and your wonderful loyalty! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

July 05, 2022

Awesome team! ! Service was done in timely matter and Craig is awesome!! I will always trust my vehicles with ChevyMan!! More

by LaDarrius Clay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant
Jul 07, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

Jul 07, 2022 -

LaDarrius Clay responded

My service advisor was Craig not Tonya. Thanks.

Jul 07, 2022 -

Edwards Chevrolet Downtown responded

Yes, I'm sorry for the original typo. I did update the information as I hope you were able to see. We truly appreciate your business and thanks for being sure that Craig got the credit for his work. We look forward to your next visit.

Jul 07, 2022 -

LaDarrius Clay responded

Thank you! 😁

July 05, 2022

Tonya was excellent to work with updated us on status and process she is doing a great job More

by keithk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya
Jul 07, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Tonya, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 05, 2022

Friendly associates. It just took too long to get my car back. But I cannot complain about the service rendered. More

by B.cmpbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jul 07, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback and we apologize for the wait! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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