Edwards Chevrolet Downtown

Pain free and easy Wendell and Terrence were so helpful in not only getting approved on MY truck but also making the process so easy and simple. I am very happy with the Wendell and Terrence were so helpful in not only getting approved on MY truck but also making the process so easy and simple. I am very happy with them and will be returning! More

Unprofessional Salesman with Thad August 14, 2017 TO WHOM IT MAY CONCERN: This is one letter I thought I would never have to write about, Edwards Chevrolet. Starting from the Begin August 14, 2017 TO WHOM IT MAY CONCERN: This is one letter I thought I would never have to write about, Edwards Chevrolet. Starting from the Beginning in 2012 I purchased my first vehicle on my own and it was a 2010 Chevy Silverado LTZ 6.2LT, Love it, still have it. Mr. Wesley Carter was the salesman and he made everything so wonderful for My first time, I hate I did not come to him first. Anyway, that truck was $35,000, No down payment. So I Decided to come back and 2015, I brought my son to the 280 location and we came there with a vehicle That had negative equity and Trey worked it out where there would be less negative equity transferred Over. Got the 2015 Cruze, no down payment, everybody happy. Now 2017 my son comes to me don’t want to pay for the care anymore. So being on my credit report As a cosigner, I have to take up the payments on a vehicle I don’t want, a $20,413 of debt. Feeling stuck I come back to the places that made my experience the first time great. 280 experience this time was different, no options were laid out, if plan A did not work, “Oh we are sorry you have to put down a $1000”. Now I know there is a lot of Negative Equity, but it was more of “You can’t do anything for us, so we cannot help you” I get it, I know we are all in it to make money, but I am in Management and we Pride ourselves on the customer, sometimes you will sacrifice some things, but the gain in the end is integrity and you can never lose with integrity… Because it wins! So I come back to the downtown location and it was worse than the 280 location. Mr. Thad Cole was recommended, Hate that decision. Anyway, all my information still in the system from 280…Credit score677 income $62,000yr. Trade car with major negative equity: Trade value $6650 negative equity of $13,000. I had my credit already approved from a Credit Union and Mr. Thaddeus left Me and My wife sitting in that office for 1 ½ hours, but that’s not the problem. The problem is where he left out of the office yelling at another client who did not purchase the he had for them in anger. me and My wife sat there just looking. We finally got up to leave and another salesman walked us to get our keys across the street. Mr. Thaddeus had no explanation, never said sorry or NOTHING. I hate I had this experience, but the best interest of the customer is NOT AT EDWARDS CHEVERLET ANYMORE. I hope this letter gets to Mr. Lee Edwards!!! More

2017 Tahoe purchase Great experience buying this vehicle. George Campbell was super and has superior product knowledge. I would certainly recommend George and the dealers Great experience buying this vehicle. George Campbell was super and has superior product knowledge. I would certainly recommend George and the dealership to anyone in the market. More

1 of the best car experiences Jonathan Hollman and Terrance Wray; are two of the best car salesmen. I called Terance Wray, gave him some extreme demands; around 11a; Mr. Hollman Jonathan Hollman and Terrance Wray; are two of the best car salesmen. I called Terance Wray, gave him some extreme demands; around 11a; Mr. Hollman nicely decline my extreme demands; and told me some realistic examples; I had my approval, paper work, and my car ready at 3:30p. You would have thought I had an 800 credit score; However, they didn't make me feel any different from any one with good credit. Just want to say Thank you Mr. Hollman for working so hard on my deal. More

Purchased vehicle from 250 miles away I Purchased the vehicle over the internet from over 250 miles away Birmingham. Norris was my salesman. He went the extra mile, including showing the v I Purchased the vehicle over the internet from over 250 miles away Birmingham. Norris was my salesman. He went the extra mile, including showing the vehicle via facetime. Great experience!! More

Would highly recommend! We recently purchased a GMC Sierra from Edwards Chevrolet downtown. As a first time car buyer, my husband and I were nervous about the process, but to We recently purchased a GMC Sierra from Edwards Chevrolet downtown. As a first time car buyer, my husband and I were nervous about the process, but to our surprise this was the most pleasant experience! We worked with Johnathan Hollman, and could not have asked for a better sales representative. He not only answered each and every question we had, but he truly stood behind us as our car buying advocate and went well beyond his duty as a salesman. We also were able to work with Terrance Wray, who exceeded our expectations of negotiation, and worked to meet our goals. My husband and I feel very confident in the truck we purchased and we owe that to Johnathan, Terrance and Edwards Chevrolet! More

Smooth and painless process My experience with Edwards Chevrolet was smooth and stress free. Mr. Mike King went above my expectations with providing excellent service. Every empl My experience with Edwards Chevrolet was smooth and stress free. Mr. Mike King went above my expectations with providing excellent service. Every employee that I came in contact with made my experience a breeze. I would definitely recommend Edwards Chevrolet to anyone. More

FIve Stars Come see George,Terrance and Marty so you too can experience the same Five Star Treatment I got at Edwards Chevrolet . Absolutely the best . Thanks. Come see George,Terrance and Marty so you too can experience the same Five Star Treatment I got at Edwards Chevrolet . Absolutely the best . Thanks. More

Awesome My salesman was Wendell and he was very professional and got me in and out. I got a great deal and was very satisfied with my car I'm so excited to be My salesman was Wendell and he was very professional and got me in and out. I got a great deal and was very satisfied with my car I'm so excited to be driving my 2017 Malibu! More

Great service Concerned, and sincere.Prompt service, the salesman was attentive and he did keep me in the price range that I requested. Overall pretty good experien Concerned, and sincere.Prompt service, the salesman was attentive and he did keep me in the price range that I requested. Overall pretty good experience.I left with a vehicle the same day. More