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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 17, 2022

Edwards have a great service department and have great people working in there company and clean More

by FLOYDTROTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Aug 19, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

August 17, 2022

You are an awesome team thanks for your dealership and experience with your customers very professional service More

by tiffany_rhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Aug 19, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

August 15, 2022

Craig was very helpful in resolving past service issues that had not been resolved from Edwards 280. More

by RICHARDPSMITH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Aug 15, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

August 12, 2022

Outstanding service and follow through. Tyrone and Terrence were fantastic at educating us and following through at every step. It was a no pressure environment and they proved over and o More

by FARRA.ALFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone 5 stars, Terrance Wray
Report | Print
Aug 13, 2022 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us, Farra! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team

August 12, 2022

My wife and I purchased a new 2023 Tahoe from George Campbell and Marty Phillips. It was the best experience I have had in purchasing a new vehicle. They were thorough, gave us what we wanted and follow More

by chadsmithsc16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, George Campbell
Report | Print
Aug 13, 2022 -

Edwards Chevrolet Downtown responded

Thank you for leaving this remarkable feedback, Chad. We appreciate your comments and are happy to hear that George and Marty were able to meet your needs. At Edwards Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Edwards Chevrolet Team

August 11, 2022

Well brought my truck in and it was not fixed when I left with it. Have to bring it back down to get it looked at again. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Aug 12, 2022 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your recent experience at Edwards Chevrolet. We want each customer to be completely satisfied upon visiting us. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Mary Kay Graham, Customer Service Manager

August 07, 2022

Good evening I was very please with the service that I receive at Edward Chevrolet Thank you so much More

by B.DOCWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Report | Print
Aug 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

August 06, 2022

A excellent service center and body shop. Craig is a great service advisor. Would highly recommend. More

by Jackson55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Aug 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

August 06, 2022

Awesome place to take your 🚘 for service. the best .good people at edward Chav Man More

by F2RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Report | Print
Aug 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

August 05, 2022

Great hospitality at customer service. The salesmen are very professional orientated. The atmosphere & location is on point. Looking to do further business with them. More

by Jan Hardley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Report | Print
Aug 08, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

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