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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 06, 2022

Friendly and knowledgeable customer service. Clean waiting area and fast service. Great dealership and will be sure to go back for automotive services. More

by PARKERKYNARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Sep 08, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

September 05, 2022

Melt Holman was very professional and friendly! We appreciate his help I’m purchasing our 4Runner. More

by TLANKFORD76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Me Nowark, George Campbell, Jonathan Hollman
Report | Print
Sep 06, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

September 02, 2022

The staff was very friendly and helpful with all of the things that were going on with my truck. More

by wluckone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Sep 06, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

August 31, 2022

I had a great experience getting my new vehicle. I would use this dealership again. More

by Brittany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Sep 01, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

August 31, 2022

Easy to work with, great at what they do! Got me what I wanted at the price point/payment I wanted in record time. Exceptionally good customer care. More

by hillardmommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Silmon
Report | Print
Sep 01, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

August 31, 2022

Look, I'm a Ford Guy, and I was shopping for a truck and Wendell glover gave me the best customer service More

by DUNLAP3284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Sep 01, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

August 31, 2022

I was very pleased with the customer service I received fro Mr. Jonathan Cushen. The car itself I’m still concerned about it’s performance even with the “new” motor I was told had to be placed in my 2020. More

by Crilesh012Cecelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Jonathan Cushen
Report | Print
Sep 01, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

August 30, 2022

Very professional and takes time with customers where they don't feel rushed. Help to find good payments. More

by BRENDA1249TYSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in setting up payments and insurance coverage. , Mike King
Report | Print
Aug 30, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

August 27, 2022

Awesome service went well,no long wait service advised and staff was nice good teamwork go chavman More

by F2RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not no name but good man
Report | Print
Aug 30, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

August 26, 2022

It ok. Need to get things right the first time. Keep customer inform about car More

by eteasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner
Report | Print
Aug 29, 2022 -

Edwards Chevrolet Downtown responded

eteasley, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Edwards Chevrolet Team

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