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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 22, 2019

Great customer service from Scott I prefer Scott over anyone there. He always gives great customer service and is very knowledgeable about what he and the company does. I had a terribl More

by milsteaddawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

We appreciate your positive review about your recent experience with us! We are are glad that Scott is able to do such a great job for you and that you took time to let everyone know how much you appreciate him. Thanks again~Marty Phillips, General Manager

January 21, 2019

Amazing❤️ He’s on of the most honest and hard working people at this dealership. He is more than understanding of situations and try to help in the best way he More

by Jt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Jan 21, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about the great job Don did for you at Edwards Chevrolet Downtown. We hope you love your new vehicle and look forward to helping you and your friends with all of your vehicle purchase or service needs Thanks again~Marty Phillips, General Manager

January 20, 2019

AN ABSOLUTE PLEASURE. I needed a new work truck for my onsite RV business, so I got online, done my research and found the type of truck I needed and all the places to find More

by RVmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nowak , Jonathan Hollman
Jan 21, 2019 -

Edwards Chevrolet Downtown responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks for highlighting some of our staff who helped make this such a great experience!~Marty Phillips, General Manager

January 19, 2019

Thank You! My service was completed sooner than the time that I was quoted! I was greeted very pleasantly when I went to bring my car in. I can honestly say it w More

by Sayreeee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 21, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

January 17, 2019

Friendly And thorough My overall experience was quite good from negotiations with the sales manager. Jim Scott to my salesman , Thad Cole. It was the least stressful of More

by SDOWNS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scott & John Nowak, Thaddeus Cole, Terrance Wray
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are happy to have you as part of the Edwards Downtown family. Thanks again~Marty Phillips, General Manager

January 17, 2019

Excellent car buying experience My wife and I purchased a previously owned Kia Optima for our daughter's first vehicle from Edwards Chevrolet. Eddie Jones greeted us when we walked More

by MSanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Jones, Terrance Wray
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown. We're glad to hear you found our staff was so knowledgeable and helpful! We hope your daughter loves the Optima and we look forward to seeing you or your friends again in the future. ~Marty Phillips, General Manager

January 17, 2019

6K Service There were no issues. They saw me within 30 minutes, nice and courteous. I was pleased with the service and looking forward for the next one. More

by ELALEE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. We're glad everything was completed quickly and to your satisfaction! We also look forward to your next visit. Thanks again~Marty Phillips, General Manager

January 17, 2019

My experience is always great when i visit! I gave this high rating because my visits are great everytime. They finish at a decent time the wait isn't long and the work and great! More

by STICKWITIT.STEWART3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit. ~Marty Phillips, General Manager

January 17, 2019

Worthless Very good group of guys! But if they use the energy they use to convince you that you don't have a problem into putting that energy and find in the pr More

by DELONTAEDEVELLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I would rather not say, Jonathan Hollman
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at 205-713-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again~Mary Kay Graham, Customer Relations Manager

January 16, 2019

Oil change Great service.very knowledgeable employees. Very please with the service and time it took to get serviced. Great job!!!!!! Would recommend again and More

by NREPPINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Jan 18, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We're glad everything was completed quickly and to your satisfaction. Thanks again~Marty Phillips, General Manager

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