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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 01, 2019

Great Selection, Great Service. I came to Edward's Chevrolet because of the reputation of great service. I bought my new Chevy Truck here because of that great service, and fantast More

by clasalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hurt
Feb 04, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review. I believe you worked with one of our salespeople at our 280 store on this visit. We welcome you to come by either of our locations for your service needs. Thanks again~Mary Kay Graham, Customer Relations Manager

February 01, 2019

Personnel All personal involved in the service of my truck were very friendly and professional as well as knowledgeable and friendly. From start to finish, ex More

by GWALDROP57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at Checkout , Scott Mckee
Feb 04, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

January 29, 2019

Easiest Buying Experience Yet Troy Powers was nothing but professional and honest while showing us vehicles. The other employees were very nice and very tolerant of our 3 and 4 yea More

by LindseyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Jan 30, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for taking the time to let us know how we did. We hope you have a great day.~Marty Phillips, General Manager

January 29, 2019

They really do great work. When I called ,Nicole and the other workers were very polite. Also, the staff was great at returning my calls. My vehicle was absolutely clean. More

by Tracey Jeannean Sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Wade Ferguson
Jan 30, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your experience with us here at Edwards Chevrolet Downtown. Your remarks and high rating mean the world to us. We look forward to helping you and your friends with all of your future vehicle needs. Thanks again~Marty Phillip, General Manager

January 26, 2019

New truck purchase Purchased a new truck which was delivered to my house very promply . All employees encounteted were friendly and helpful . Satisfied with the product More

by Jim P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers
Jan 28, 2019 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let everyone know about your experience with Troy and our sales team. We look forward to helping you and your friends with all of your vehicle needs. Your great star rating really means a lot to us. Thanks again~Marty Phillips, General Manager

January 23, 2019

Always have a great experience here Excellent customer service. Very convenient with the shuttle for dropping off and picking up and have car ready when they say they will. Highly recomm More

by missyhyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We want all our clients to have a comfortable and stress-free experience with us. Thanks again~Marty Phillips, General Manager

January 23, 2019

Efficient and very professional service I was able to have an alignment done on my Tahoe in a timely manner. I am very happy with the alignment. Craig the service representative was very pro More

by Mbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! It is great to hear everything was done quickly and to your satisfaction. We look forward to your next visit. Thanks again~Marty Phillips, General Manager

January 23, 2019

Awesome Experience Purchased my 3rd Suburban from Edwards and could not be happier with the outcome and the process. George was super and too great care of me! More

by SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks for highlighting some of our staff who helped make this such a great experience! We are so glad to have you as a loyal member of the Edwards Downtown family. Thanks again~Marty Phillips, General Manager

January 22, 2019

Remarkable Customer Service I recently purchased my second car from Edwards Chevrolet. I love the staff. They treat you just like family! In fact, the quality service hasn't chan More

by TippD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Dewey Allen
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Having been in Birmingham for 103 years we are always thrilled to be the go to dealer for more than one generation in a family. Thanks again~Marty Phillips, General Manager

January 22, 2019

Great Service Great service as usual! Craig is great! The rest of the staff (Scott and Wade) is just as great! I have never had a bad experience with these guys! More

by ELROBINSON280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 23, 2019 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

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