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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 08, 2019

Great all around experience will be back! Great dealer to work with fast friendly and helping with everything in the process. And give us a fair price on trade in and fair price for what we wa More

by KAITLINQ23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Terrance Wray
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Don't forget we also have a wonderful service team to care for your new vehicle. Thanks again~Marty Phillips, General Manager

February 08, 2019

Great experience Working with Jonathan was a blessing he was very courteous and very kind and very helpful and he was very thorough in explaining the whole process a More

by BENHARBOR53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We are happy that Jonathan was able to help you get just the truck that you wanted. Welcome to the Edwards Downtown family!~Marty Phillips, General Manager

February 07, 2019

Experience was above and beyond satisfied The overall experience was AMAZING ? great customer service and very friendly environment. The actual time frame I was told it will take to fix it co More

by Stunna101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF WHITSON RENTAL CONSULTANT, Scott Mckee
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

We appreciate your positive review about your recent experience with us! We're glad everything was completed quickly and to your satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

February 07, 2019

Great! Customer service is great and very helpful, I am yet to have an unpleasant experience. The service technicians are very nice and patient understand m More

by wtmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We appreciate that you took time to let others know about your experience with us. We look forward to your next visit. Thanks again.~Marty Phillips, General Manager

February 07, 2019

Everything was easy, Scott was very helpful. I went in for an oil change and to get my headlights looked at. Scott McKee was my service tech, and he made everything easy, informative, and quick. More

by btjam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction. We look forward to your next visit. Thanks again~Marty Phillips, General Manager

February 07, 2019

Efficient service Vehicle was taken into service bay on time and I was regularly kept updated on the progress The service was finished in good time so I was able to wa More

by Johngmcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 11, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! Thanks again~Marty Phillips, General Manager

February 05, 2019

Came in for a recall JOHN WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. WAS ABLE TO GET ME IN, SERVICED AND OUT VERY QUICKLY AND EFFICIENTLY. HIS ATTITUDE WAS RESPECTFUL AND More

by Jim's Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan cushon
Feb 06, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! Thanks for highlighting some of our staff who helped make this such a great experience.~Marty Phillips, General Manager

February 04, 2019

Were Honest and Great Work Everyone from the first call to the counter to pay were courteous . Work was completed as described and correct the First Time. Don't believe that's More

by DARINJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whomever is answering your incoming calls. , Scott Mckee
Feb 04, 2019 -

Edwards Chevrolet Downtown responded

We're glad to hear you found our staff was so knowledgeable and helpful! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let us know how we did. We hope you have a great day!~Marty Phillips, General Manager

February 04, 2019

Another great experience The service in the service department is great! Scott is always so helpful! It is always fast, efficient, and well explained. Highly recommend Edwar More

by LHWOODKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 04, 2019 -

Edwards Chevrolet Downtown responded

Hi, your wonderful feedback and rating mean a lot to us. We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit. Thanks again~Marty Phillips, General Manager

February 04, 2019

Fast Service Scott is great in service ! Very prompt .always same people working ! If you work downtown Edwards makes it easy to drop and pick your car . More

by GRIFFIN.BRIAN07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Troy Powers, Scott Mckee
Feb 04, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We truly appreciate the great review and we look forward to your next visit. Thanks again~Marty Phillips, General Manager

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