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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 21, 2022

Very attentive to my needs and was quick to get my truck in, and completed while I waited. I was disappointed to see that you have changed vending beverage company. I think the vending machines in the sho More

by DAVIDREILLY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 22, 2022 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to provide this feedback, David. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mary Kay Graham, Customer Service Manager

September 20, 2022

Great sales people. Nice experience. The dealership needs to speed up financing. I did not plan to spend the amount of time there. More

by JOHN.HAGADORN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Thaddeus Cole
Sep 20, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

September 20, 2022

I was traveling to see my brother in the hospital and my truck begin making noise. In a panic, I stopped at this dealership. The kind person in the service center informed me that they were working a day or More

by Ebaxterhancock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Sep 21, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

September 18, 2022

The service was great and the customer service was great! Always great service every time I come More

by TOLBERTJOSEPH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wendell Gover, Craig Avant, Gary Varner
Sep 20, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

September 18, 2022

Great service. . .. xxx xx xx xx xx xx xx xx xx xx xx xx xx More

by Dannyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry is a Great Tech.., Craig Avant, Gary Varner
Sep 20, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

September 16, 2022

they are a good job. they are a good service repair. they are care on the customer More

by MEM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Sep 19, 2022 -

Edwards Chevrolet Downtown responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Edwards Chevrolet Team

September 14, 2022

Not only my sales associate but the entire staff was very professional and courteous. Thanks so much. More

by STANKSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spires , Mike King, Terrance Wray
Sep 16, 2022 -

Edwards Chevrolet Downtown responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Edwards Chevrolet Team

September 13, 2022

I was very impressed with my serviceman. I felt he did what was needed with my car.The waiting time was not long. I feel that I can trust the serviceman to provide me with only the work needs More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Sep 15, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

September 11, 2022

Service department was top notch from the time we rolled in the door.Greeted promptly and professionally.In and out in no time. More

by BGLASGOW217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, Craig Avant, Gary Varner, Jonathan Cushen
Sep 12, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

September 08, 2022

My experience was amazingly simple; There was no hassle. Everyone was extremely knowledgeable, kind and to the point. More

by ESE21619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Sep 09, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

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