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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 04, 2022

Great service,very pleased with purchase. Definitely will refer others. Thanks for everything it was a pleasure More

by DFSMITH24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Report | Print
Nov 07, 2022 -

Edwards Chevrolet Downtown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Edwards Chevrolet Team

November 02, 2022

The staff was very Courteous and knowledgeable about my car issues and they got it back too me in a timely manner. I would Highly recommend them to anyone. More

by jenningsronnie201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Nov 04, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

November 01, 2022

Lack of customer service. No follow up on my car I had to come by to find out about my car. Paper work not ready at pick up. More

by Artemese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Cushen
Report | Print
Nov 02, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

October 31, 2022

The staff was great Joe and Wendell really made it easy much love to my Chevrolet family! More

by TARRENCEPRINCE12
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Report | Print
Oct 31, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Joe and Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

October 30, 2022

Great service and Rick Smith was very helpful. Always appreciate the complimentary shuttle service as well. More

by TERRYJW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Report | Print
Oct 31, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rick, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

October 29, 2022

The dealership was very clean, organized and accommodating to the customers that were waiting for their vehicles to be serviced. More

by LESLIELCHANTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray
Report | Print
Oct 31, 2022 -

Edwards Chevrolet Downtown responded

Thanks for taking time to let us know about your recent visit. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are so glad to hear about your great experience. Please come see us for any future needs. ~ Mary Kay Graham, Customer Relations Manager

October 28, 2022

Very nice and effect group of people They gave me information about my car that was unknown. Thank you More

by Robbiehrn57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Oct 31, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

October 28, 2022

Efficient service for an oil change, tire rotation and multi point inspection. Was able to schedule on-line at a time convenient for me. Service advisor didn’t try to oversell other services like many oth More

by Peeps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Oct 31, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

October 27, 2022

I love the work y’all do and I appreciate everything y’all do thank you so much. More

by OCOLLINS9179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner
Report | Print
Oct 28, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

October 26, 2022

Craig was my service writer and he was quick and explained thoroughly what was and was not wrong with my vehicle. More

by kasandratompkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Terrance Wray
Report | Print
Oct 26, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

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