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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 05, 2019

Everyone was nice & helpful. All of the employees were helpful & nice - Craig, Jonathan & the guy who took me to work! Thanks everyone! I will certainly recommend Edwards to all More

by JBONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan & the guy who took me to work., Craig Avant
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Edwards Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 05, 2019

Oil changed Everyone was so nice and helpful..and it wasn't a long wait so i was in and out within a hour.... thanks for good service... More

by JOMO.M6912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 05, 2019

Excellent The process was very easy and fast . The sales man were very professional and nice. They took care of my car sale needs in a timely manner More

by SHUNTA2486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert, Terrance Wray
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 04, 2019

The whole staff are people I would hang with. Low pressure I will go back to Edwards and would recommend this group to anyone in need of quality transportation . These folks are the best top notch. More

by CKELT8060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aki Coles, Terrance Wray
Dec 04, 2019 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to helping you and your friends with all of your vehicle needs. Thanks and have a great day. ~Marty Phillips, General Manager

December 04, 2019

Issue I am still having the issue with my car. If I still have the noise in my car by Friday I will take it back. More

by DONALDBILLUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that you may still have an issue with your vehicle. Please contact us at (205) 716-3292 if you need to bring your vehicle back in and we can set that up for you. Your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

December 04, 2019

Great service Very friendly, discussed options with me and willing to help me watch my budget! Went the extra step to ensure my wait was managed while providing upd More

by spurcell2618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Dec 04, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 04, 2019

Very pleased with service at Edwards Chevrolet My service contact is Scott McKee. He explained everything that needed to be done, and then performed my job in a very timely and professional manner. More

by BNEAL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 04, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 30, 2019

Great experience Mose Williams was straight forward, professional, honest, and he got us approved for the exact vehicle that we wanted. I would highly recommend this More

by GHARRIS63876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Dec 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the feedback! We are happy to hear about your positive experience at Edwards Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 30, 2019

Awesome Throughout the whole process he was a big help.He was very nice towards me. He did not half step nothing throughout that process and that's what I lik More

by MARSCHELH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 28, 2019

Fast and complete Most of the visits have been fast and complete. The services were expected and explained fully and complete. The only negative is the need for some we More

by TERRELLJONES08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Wade Ferguson, Scott Mckee, Terrance Wray
Nov 29, 2019 -

Edwards Chevrolet Downtown responded

Terrell, thanks for taking time to give us this great review and the recommendation. We are always appreciative of suggestions from our customers. We truly value your complete satisfaction and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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