Edwards Chevrolet Downtown

Visit was excellent . Service was great . Scott was very knowledgeable, and courteous . Will recommend to friends and family and co worker and neighbors Thanks to Scott f . Service was great . Scott was very knowledgeable, and courteous . Will recommend to friends and family and co worker and neighbors Thanks to Scott for a pleasant experience More

Great service department!!! Awesome service department! Scott took the time to listen to my concerns. Our truck was ready when promised. He even held the door open for my wife wh Awesome service department! Scott took the time to listen to my concerns. Our truck was ready when promised. He even held the door open for my wife when she was loading the car seats. More

Edward Chevrolet is the place to go for quality vehicle and The experience at Edward Chevrolet was great .They made sure that I was able to get a very nice truck and was satisfied . Thanks Chevy Man The experience at Edward Chevrolet was great .They made sure that I was able to get a very nice truck and was satisfied . Thanks Chevy Man More

Scott is the BEST! Always feels like a trusted neighbor when I leave my vehicle to be serviced. Shout out to the shuttle service also. I make it to work on time, and I l Always feels like a trusted neighbor when I leave my vehicle to be serviced. Shout out to the shuttle service also. I make it to work on time, and I love a good story. Reminds me of my dad. Thanks for all that you guys do. More

Waiting game Scheduled a 7 AM appointment for a recall on my vehicle. Dropped my vehicle off for the appointment. Didn’t hear anything by 12:30 Pm, so I called. Th Scheduled a 7 AM appointment for a recall on my vehicle. Dropped my vehicle off for the appointment. Didn’t hear anything by 12:30 Pm, so I called. They hadn’t even started yet. The service Didn’t get completed until 4:30 PM. Was told that setting an appointment only gets you “in” with the service advisor. Had another vehicle there last week for the same recall and was in and out in 2 hours. Was told it was luck of the draw on when it gets serviced. Dropped my vehicle off at 7 AM for a service appointment of tire rotation and oil change a week earlier. There was no communication with this visit either, so at 2 PM I returned to the dealership to see what was going on. Service was completed, but no call to tell me this. This is when I was told about the recall and that they had parts in to fix it. So not only could they have fixed it then, I had to again come back. The service advisor stated “he should have been paying better attention” as the paperwork was sitting on his desk. . I stated that a little communication would have been nice To what was going on, and was told that “he didn’t have time to call all his customers, and that he sees over 45 people a day”. Go ahead and block your whole day off if you need any service done here. More

I had the best experience this past Saturday December 7, 2019. I brought me my first Silverado Chevy 2020. I was just going down there to check them out and left there with my Brand New Silverado 2020. 2019. I brought me my first Silverado Chevy 2020. I was just going down there to check them out and left there with my Brand New Silverado 2020. More

Great work Scott McKee is a great ambassador for your company. He clearly cares about the quality of his work and I trust him to make good recommendations about Scott McKee is a great ambassador for your company. He clearly cares about the quality of his work and I trust him to make good recommendations about our service. More

Came for service it was good It was good service and great shuttle service. I am glad to be able to have the ride. Everyone should have that type of service it' It was good service and great shuttle service. I am glad to be able to have the ride. Everyone should have that type of service it's great. More

Good Customer Service Brought my Tahoe in for what I thought was a recall, turned out to be something else. Jonathan was upfront and honest. When they couldn’t get to it o Brought my Tahoe in for what I thought was a recall, turned out to be something else. Jonathan was upfront and honest. When they couldn’t get to it on Day 1 Jonathon called 1 1/2 hours in advance of normal business hours, so that I could decide to pick it or make arrangements. Nice and courteous. More

Service Scott McKee went out of his way to help me with my service needs and understood everything I needed done and explained them to me and my future needs Scott McKee went out of his way to help me with my service needs and understood everything I needed done and explained them to me and my future needs on when to bring my car back for service. Good job and great service. More