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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 17, 2019

Service Kudos to Jonathan for great customer service. Jonathan was able to provide with great knowledge about what was going on with my car. He provided me wi More

by antuan.gholston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Dec 17, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 17, 2019

Excellent Scott is the best! I will always choose him. He keeps his clients informed and thorough about following up on messages. Best personality. Review from More

by Kentress1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 17, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 16, 2019

Fast & Efficient Service Craig and his team did a great job fixing my truck . The work was fast , accurate and at a fair price. They always do a great job More

by STSAPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Troy Powers, Craig Avant, Dealer Inspire
Dec 17, 2019 -

Edwards Chevrolet Downtown responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 16, 2019

Very concerned about me getting a car The dealer help me in so many ways, he made me feel comfortable and didn't let me give up, like I was about to. More

by DAVISSHARONH52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Dec 17, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 16, 2019

Sherman's Service I always enjoy going to the dealership to get my car serviced. I know that it will be done correctly and in a timely manner. More

by SPSMITH65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Powers, Craig Avant
Dec 17, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 14, 2019

Too much of a hassle from financial department. Too much ! Mr. Terrance Wray was the only one at Edward's that made me and brother feel welcome and that we weren't being untruthful bout our information. More

by MSIFPERIOD
Recommend Dealer
No
Employees Worked With
Wendell Gover, Terrance Wray
Dec 16, 2019 -

Edwards Chevrolet Downtown responded

On behalf of Edwards Chevrolet, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact me directly. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 13, 2019

Edward Chevrolet converse with me and let me know just what Edward Chevrolet is for real true to their word. I would not go anywhere else they do everything possible to make things right go see. More

by LOUIESMOKE
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Dec 16, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 13, 2019

Excellent service and professional.Vehical serviced in a timely manner.Scott was friendly and reviewed my auto diagnostic report completely and reviewed each s More

by VINCENTKFLANAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 16, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 13, 2019

Exceptional Service. Always a pleasure. The service I received was excellent. friendly, courteous and professional. I will always be a returning customer. Timely service provided, they make More

by JUDY.ELDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 16, 2019 -

Edwards Chevrolet Downtown responded

Judy, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 13, 2019

Excellent Service! Best customer service I’ve ever had at a car dealership service department. Would most definitely recommend to anyone that demands great customer serv More

by James Z.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushin(May be wrong), Don Lyles
Dec 16, 2019 -

Edwards Chevrolet Downtown responded

We cannot thank you enough for your wonderful review of Edwards Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marty Phillips, General Manager, 205.716.3323

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