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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 08, 2020

I have always had great service at Edward’s Chevrolet. Our service representative, Scott, does a great job of keeping you informed on the status of your repair. Definitely recommend them for servicing yo More

by brian0717
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Brian, thank you for sharing this great feedback with us. We feel our service department is what makes Edwards Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 04, 2020

Professional and quality services Thad was very professional and and explained in detail any questions that I presented .He outlined each vehicle I inquired about and gave me great rec More

by ALTEE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jan 06, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 03, 2020

Great Service Great service from the moment I arrived. Salesman really made things happen . Very happy with my car and the price. Also I will happily recommend sale More

by JASMINEGIVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Brandon, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 02, 2020

Good people that care John and Judson were very nice and attentive to my needs. They have been following up to see if I am satisfied. That’s good customer service More

by TRUJO.55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson, John
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating and kind words! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

January 02, 2020

A+ Dealership I have nothing but positive comments about this business. I purchased from them over the phone. The salesmen and managers were nothing short of great. More

by Roll Tide!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Jan 03, 2020 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon.Thanks again. ~Marty Phillips, General Manager

December 30, 2019

Great Customer Service This is the 4th car I have purchased from Edwards Downtown and as usual I got a great deal, customer service and a wonderful Salesman. I would recomme More

by DROWE204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson, Marty Phillips, Terrance Wray
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Your recommendation means the world to us and your complete satisfaction is extremely important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 30, 2019

Recalls and truck issues Everyone was great , starting with Scott in service and everyone who was Involved . Still having one issue that need to be corrected but it not a serv More

by NMEANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

December 30, 2019

Quick and friendly Transmission failed on my way home from work. Had vehicle towed to Edward Chevrolet for service. Very little wait time on diagnosis. Service was great More

by Pdgates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 31, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! It is great to hear everything was done quickly and to your satisfaction. Thanks again. ~Marty Phillips, General Manager

December 26, 2019

Great service I always receive great service at Edwards Chevrolet Downtown. I have purchased two vehicles from this location and always bring my vehicle to this lo More

by Redrockgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 25, 2019

Fender repair Wade was helpful and got my car back to me in a timely manner. The staff was friendly. Would recommend this service source to others. More

by PamelaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Dec 29, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

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