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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 10, 2020

Mose Williams was a great salesman very professional, caring, honest, straight forward, put us in the vehicle that we wanted will definitely be back and recommend to others More

by The Wilsons
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Mose Williams
Jan 13, 2020 -

Edwards Chevrolet Downtown responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 10, 2020

I really appreciate Scott McKee and the techs for their efficiency. Its nice the way an inspection is done. I can plan for future expenses such as my tires and brakes More

by KUNDERWOOD2
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 13, 2020 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

They got me exactly what I wanted and needed and have been completely accommodating and professional. They even installed my car seat covers for me when they came in. More

by MATHJEANNIE
Recommend Dealer
Yes
Employees Worked With
Judson H.
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Excellent customer service and very knowledgeable staff. Scott knew exactly what my vehicle needed to make it run like new. 10/10 Would highly recommend. More

by Edwin Santos
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Great service! Dropped truck of and got it back when I needed it. They fixed all of the issues under warranty. Craig was great to work with. More

by clay
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

We appreciate your kind words, Clay. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

The best service department I have ever visited. Scott kept me informed from drop off to finish. Excellent customer service and turn-around time! Thanks. More

by Mzbosslady
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you for putting your trust in Edwards Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Scott was fantastic!! I appreciated all the help he provided. Being new to the area it was wonderful to establish a relationship with someone to take our truck to in the future! More

by amylynnsb6
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Hello Amy and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Excellent service: I had an issue with a seat belt buckle and they didn’t have the part there so they drove me to work and picked me up after a few hours once it was done! More

by MATHJEANNIE
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

I got my oil changed and my tires rotated. The service department personnel are always friendly . Craig always takes care of me. It’s great when I pull up and I am greeted with Hello Mrs Shelton. Craig a More

by Shelton, Sheila
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

Shelton, thank you for sharing this great feedback with us. We feel our service department is what makes Edwards Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 08, 2020

Scott was great!!!! Took great care of us and gave great advice. Highly recommend Edwards to all my friends. Will use them again....great job More

by philip.crane
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 09, 2020 -

Edwards Chevrolet Downtown responded

We cannot thank you enough for your wonderful review of Edwards Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Marty Phillips, General Manager, 205.716.3323

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