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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 15, 2020

Purchased a new vehicle The sales and leadership team were awesome. My purchase experience was the smoothest I had ever had. The viewing of the car was brought to me to see More

by SANJSHEARER0624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wray, Mose Williams
Jan 16, 2020 -

Edwards Chevrolet Downtown responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 15, 2020

Scot McKee always ensures that my service experience is absolutely wounded. There is none like him anywhere.i value his suggestions concerning the care of my vehicle. More

by Etheridge1
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Jan 16, 2020 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 15, 2020

Everyone was friendly. Scott explained some functions I was wondering about and showed me several items I did not know about. They were fast and efficient More

by WASHED51
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 16, 2020 -

Edwards Chevrolet Downtown responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 14, 2020

Scott is easy to work with. The service people were promptly there to get the vehicle. Scott came and explained the service that was done. And that other thing checked at fine. There was no line to che More

by Smithl2028@aol.com
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 14, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 14, 2020

Great I have been doing business with Edwards since 1983 have always got good deals and great service recommend to all my friends . Will be back . More

by JONMULGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 14, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

January 14, 2020

It was easy to make appointment. They understood my problem & accommodated me. I am a senior woman with handicap. I appreciate the good job & kindness More

by Smartgranny
Recommend Dealer
Yes
Employees Worked With
Dewanna, Scott Mckee
Jan 15, 2020 -

Edwards Chevrolet Downtown responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 14, 2020

I was in the service department on 01/13/2020and the service I received was above GREAT. The time I had to wait was minimum. My experience was wonderful. More

by GGRATTONG
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jan 15, 2020 -

Edwards Chevrolet Downtown responded

Thank you for putting your trust in Edwards Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 13, 2020

Always helpful,quick response to any question. All very cordial and finding my needs and concerns. Will always recommend to anyone needing service or vehicles More

by GPRINCE
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Jan 14, 2020 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day. ~Marty Phillips, General Manager

January 11, 2020

This was our fifth vehicle purchased at Edwards. We were pleased with the service and staff, so we did not hesitate to return. Our salesman, along with staff present at our purchase, made sure we were sati More

by Snow White
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert, John Nowack
Jan 13, 2020 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Edwards Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 11, 2020

The service team was awesome. They worked hard to get my car to me early and it was really appreciated. They did an outstanding job. More

by Charles
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Jan 13, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your outstanding rating. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Marty Phillips, General Manager, 205.716.3323

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