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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 05, 2020

Judson Halbrook was a good salesman and did not pressure me into a truck and he help me find what i wanted and was very frendly to me and my wife and help me get what i want and everone there was very frend More

by TOM41SAN
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Feb 06, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Marty Phillips, General Manager, 205.716.3323

February 05, 2020

I have always had excellent service at Edwards downtown. This time was no different . It was prompt, professional and courteous! Thank you so very much!! More

by mrsbettie3005
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 06, 2020 -

Edwards Chevrolet Downtown responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Marty Phillips, General Manager, 205.716.3323

February 04, 2020

I would like to thank EVERYONE for making the experience top notch. I can see how my salesman is the top for so MANY years, he treated my husband and I with the utmost respect and showed exceptional custome More

by The Mapps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Terrance Wray, Scott Rackstraw
Feb 04, 2020 -

Edwards Chevrolet Downtown responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Marty Phillips, General Manager, 205.716.3323

February 04, 2020

Everyone works as a team to get you the best deal. This is our 4th lease car from Edwards.Everyone of them we have gotten from George! More

by KARENMARY0
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Feb 05, 2020 -

Edwards Chevrolet Downtown responded

Karen, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Edwards Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

February 03, 2020

Smooth Process Edwards' makes servicing your vehicle quick and easy with no surprises. I look forward to many more years of working together. Would gladly refer fr More

by MTHOMPSON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 04, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 31, 2020

Smooth process This was a visit for purchase of a vehicle, not for service, which I have used regularly. This was the third vehicle we have bought from Edwards. We f More

by HILLDONL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Troy Powers
Feb 04, 2020 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Edwards Chevrolet. We can’t wait to see you for your next servicing appointment! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 30, 2020

Great great curtious service from wade and the rest of the service crew and technicians and also the lady that’s takes the money behind the window very nice also More

by BIGDADDY91196
Recommend Dealer
Yes
Employees Worked With
Wade Ferguson
Jan 30, 2020 -

Edwards Chevrolet Downtown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

January 29, 2020

Mr. Don Lyles is phenomenal!! He took time in visiting my home to ensure that my vehicle would comfortably fit in my garage. He was attentive, honest and professional. More

by NATURALDST
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Jan 30, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

January 26, 2020

Great Service Always receive great service. Part need was not available but Scott McKee locate one from another dealer. Scott McKee always give me great customer s More

by RESHEDAMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jan 27, 2020 -

Edwards Chevrolet Downtown responded

We appreciate the kind words. We look forward to seeing you again in the future!

January 25, 2020

They are the BEST!!!! They will FOREVER have my business!!!! Craig Avant deserves a RAISE. Avant, made sure that my service ACCURATE, and PRECISE. Each and everytime. Thank you for your service!!!! More

by MAILMAN6350
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Craig Avant
Jan 27, 2020 -

Edwards Chevrolet Downtown responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Edwards Chevrolet, we value our customers and we look forward to seeing you on your next visit.

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