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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 16, 2022

I was a bit concerned about the up sale aspect directed at women customers only More

by Chevy Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen
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Nov 16, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 15, 2022

The receptionist was very courteous, The technician also was very informative Service was quick And professional. More

by REVRICH1@LIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 16, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

November 12, 2022

Excellent. Would recommend to anyone. Very good service. Helped make the process easy and fun for everyone. More

by WHGRAY33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Report | Print
Nov 15, 2022 -

Edwards Chevrolet Downtown responded

We take pride in our customer care and appreciate you taking the time to give us this positive feedback. Sincerely, The Edwards Chevrolet Team

November 11, 2022

I will come back my car is running great everybody wants to buy it not selling More

by japp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner
Report | Print
Nov 11, 2022 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We look forward to working with you again down the road. Sincerely, The Edwards Chevrolet Team

November 11, 2022

This dealership made my buying experience a very good one. The staff treated me with kindness and professionalsm. I will recommend them to all me friends More

by LITTLEVICKIE1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Glover in sales, Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
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Nov 14, 2022 -

Edwards Chevrolet Downtown responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Edwards Chevrolet Team

November 09, 2022

My service experience was awesome. . Thanks Craig for a great job and on time and on budget. More

by Cdsmjs8699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Nov 09, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

November 09, 2022

Wonderful experience, work was done really quickly! Staff was amazing and customer service was impeccable. More

by sywas001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Smith
Report | Print
Nov 09, 2022 -

Edwards Chevrolet Downtown responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Edwards Chevrolet Team

November 08, 2022

They just ran my credit never heard anything back score went down 19 points for nothing how RUDE!!! More

by bwalters918
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Campbell, Jonathan Hollman
Report | Print
Nov 10, 2022 -

Edwards Chevrolet Downtown responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Mary Kay Graham, Customer Service Manager

November 08, 2022

They were very good and did the job very efficiently and quickly and over all good More

by georgial.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Rick was very good , Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Report | Print
Nov 08, 2022 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

November 04, 2022

Very good experience! Great dealership! Can’t beat gorgeous George over all a great experience! More

by COLENFULMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Report | Print
Nov 07, 2022 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your feedback regarding your experience at Edwards Chevrolet! Sincerely, The Edwards Chevrolet Team

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