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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 10, 2020

The service was great the mechanic was really good new what he was doing also the service manger was really good and very helpful very good place to go and would recommend it to anyone More

by Dillan3025
Recommend Dealer
Yes
Employees Worked With
Colman smith 5 stars , Craig Avant
Feb 13, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! Thanks again. ~Marty Phillips, General Manager

February 09, 2020

It' was a great service to me and my family. Thank You.I love my vehicle.Rachael Ridlehoover is a great saleperson good don't say enough. More

by JWKEYS17
Recommend Dealer
Yes
Employees Worked With
Rachael Ridlehoover
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Rachael, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 08, 2020

In addition to good professional maintenance service by technicians and staff, I received prompt drop up and pick off service to work while my vehicle was being serviced as well. More

by LMOORER
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 07, 2020

I had the best salesman.George Campbell was extremely nice,he was well prepared.u call him and I didn't know what kind of car I wanted,when I for there he picked the perfect car and he made me and my fam More

by MARYWASHINGTON131
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, George Campbell
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown and we do think of you as part of the Edwards family. Thanks for highlighting George, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 07, 2020

Great service. I was kept informed of the progress.pricing was fair. When additional items that needed repair were found they were brought to my attention prior to the work being done More

by BPATRICK
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again. ~Marty Phillips, General Manager

February 07, 2020

get roof rails installed on my 2018 chevy equinox but was told that they would have to drill into the roof didn't want that More

by usladie
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 06, 2020

Great service department I was treated very well and the work to my vehicle was done in a timely manner. Would recommend Edwards Chevrolet to any one needing automotive work. More

by ppierce570
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 06, 2020 -

Edwards Chevrolet Downtown responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Edwards Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment!

February 06, 2020

Scott was a pleasure to work with. At the end of my service he had all my paperwork filled out and he explained it to me. More

by Robbin
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 06, 2020

We worked with Judson Holbrook at Edwards Chevrolet Downtown to buy our vehicle. He was a delight and very helpful. He goes beyond the sales. He has been very helpful with any questions we've had since More

by cpowell
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Feb 10, 2020 -

Edwards Chevrolet Downtown responded

Hello, we're happy to hear you had such a positive experience with our team! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 05, 2020

Service department is awesome, but lady that checked me out, had a little attitude. She needs to work on her customer services skills. Thanks you More

by FELONIAJONES
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Craig Avant
Feb 06, 2020 -

Edwards Chevrolet Downtown responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Edwards Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Marty Phillips, General Manager, 205.716.3323

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