Edwards Chevrolet Downtown

Just had warranty work on 2019 Tahoe. 50 miles so far and all is well. Kept me informed on progress while it was in shop. all is well. Kept me informed on progress while it was in shop. More

Ordinarily great service. However last Friday afternoon when I arrived to get my car, they could not find the paperwork. Car tire pressures were low. Gauge setting were all changed. I expected better th when I arrived to get my car, they could not find the paperwork. Car tire pressures were low. Gauge setting were all changed. I expected better than this. More

Roger Duke was by far the best sales guy I've ever dealt with, Great service , will definitely get my next car here , the best with, Great service , will definitely get my next car here , the best More

Scott and the staff at Edwards(Downtown) were fantastic. I took my truck to two other dealerships, including Edwards on Hwy280. I was told that the violent, head jerking shift was normal between 2nd and 3rd I took my truck to two other dealerships, including Edwards on Hwy280. I was told that the violent, head jerking shift was normal between 2nd and 3rd gear. I was convinced that this uncomfortable ride was. OT normal. Scott has a tech ride with me and pinpointed the problem immediately. The very next week my vehicle was fixed and running normal. Thank you Scott! He took a giant headache away! More

Great job. Car looks terrific. Team kept me up to date on the progress and handled all the conversations with insurance and rental companies! I would highly recommend using them. on the progress and handled all the conversations with insurance and rental companies! I would highly recommend using them. More

Every one is always great when I come for service , including the driver very pleasant. I love working with the same rep each time , Craig is great . including the driver very pleasant. I love working with the same rep each time , Craig is great . More

Easy experience scheduling my recall and they worked to accommodated my schedule. Friendly service guy and completed recall work in a reasonable time frame. Would definately recommend them. accommodated my schedule. Friendly service guy and completed recall work in a reasonable time frame. Would definately recommend them. More

Scott McKee is the BEST. Scott’s Job Knowledge and Customer Service Skills are OUTSTANDING !!! I will definitely recommend Edwards Downtown and especially Scott McKee to all my friends ! Customer Service Skills are OUTSTANDING !!! I will definitely recommend Edwards Downtown and especially Scott McKee to all my friends ! More

Very good service and wonderful communication. My needs and expectations were fully met. I would recommend to a friend or family and will return myself. and expectations were fully met. I would recommend to a friend or family and will return myself. More

Had a 7am appointment for a recall involving the seat belts. Dealership was unable to start the repair and was asked to bring the vehicle back. What is the purpose of making an appointment if the time is belts. Dealership was unable to start the repair and was asked to bring the vehicle back. What is the purpose of making an appointment if the time is not protected? My service guy did a good job of making the best of a process that clearly hasn't been thought through and is poorly managed. More