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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 06, 2020

Had a good experience with Edward's Chevrolet downtown, had a insurance claim with them got the vehicle back had a noise took it back they fixed the problem same day. More

by buttarrgood
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 10, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 06, 2020

Great service and customer service. Fixed my car in a timely manner. Answered all of my questions about my car. Gave me affordable recommendations for my vehicle. More

by SHAWKENOSHA
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 10, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 06, 2020

Sales Manager Jim Scott was one of the worst people that I have ever had to deal with. Salesman Wendell Grover was the only person that kept the sale alive. More

by WMATINSP
Recommend Dealer
No
Employees Worked With
Jim Scott, Wendell Gover
Mar 06, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional buying experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 06, 2020

Scheduled a 8:15am appointment but didn't get my car back until the evening. Apparently there is a rule if you drop off you aren't priority, even if you have a schedules appointment. I was explained this fac More

by A3BAILEY
Recommend Dealer
No
Employees Worked With
Craig Avant, Scott Mckee
Mar 10, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 04, 2020

What more can I say but that Edwards Chevrolet is a first class dealership. The service department and especially Craig Avant are honest knowledgeable people who truly care about their customers. This truly More

by Leslee0616
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Terrance Wray, Dealer Inspire
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 04, 2020

Awesome men’s at Edwards chevyman Jonathan Holman sale Dept Scott McKee service.it awesome to have two good man at the at the same house More

by F2RICH
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan and Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 03, 2020

The prices at the dealer ship are extremely high. I fleet like the man we worked with tried to sell us more than we needed. Also women at pay counter was not friendly pretty sure she did not enjoy her job an More

by Kdubose
Recommend Dealer
No
Employees Worked With
Scott Mckee
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 02, 2020

Sales department easy to work with. Judson Halbrooks was great to work with and answered all questions I had on my new Chey Equinox. He went over all the features and showed me how they More

by TRAMSAY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson and Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 02, 2020

Fast service. They were able to condo an oil change, preventive maintenance check and a brake recall in about an hour. Always a pleasure to visit More

by MDAWSON1173
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We're glad everything was completed quickly and to your satisfaction. We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

February 29, 2020

Edwards service department is 100% top notch from the service writers (craig avant😁)to the technicians(Daniel martin🤙) you just won't find any better period! More

by twoheadbands
Recommend Dealer
Yes
Employees Worked With
Daniel Martin, Craig Avant
Mar 05, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig and Daniel, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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