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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 18, 2020

It took over 6 weeks to repair our car. We came to the dealership to inquire about the status and Mr. Wade acted very annoyed. More

by ysakawi
Recommend Dealer
No
Employees Worked With
Wade Ferguson
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Dr. Sakawi, thanks for taking time to speak with me and with Jeff. We hope that we have handled everything to your satisfaction at this time and if there is anything else that we can do please feel free to call us at any time. Thanks again. ~Mary Kay Graham, Customer Relations Manager 205-716-3246

March 18, 2020

I would definitely recommend Edwards! Professional, Prompt and Friendly Services! They did an excellent job on my vehicle. If I ever need repairs again Edwards Chevrolet will be my #1 and choice! More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2020

I love Edwards Chevrolet!! From my salesman Judson Holbrooks, to my finance manager John Novak, to Johnathan Cushen, my service advisor—always top notch!! Thanks!! More

by AmyYHarrison
Recommend Dealer
Yes
Employees Worked With
Johnathan Cushen ??????????
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 18, 2020

I am still waiting on a second key for the vehicle that was not disclosed to me that it was missing until after the sale was complete. More

by cahaba1005
Recommend Dealer
Yes
Employees Worked With
Roger Duke
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 17, 2020

Good people, honest, fair price. I enjoyed my visit at one of the oldest dealerships in the south. Like my new chevy Bolt.Thank you very much. More

by Michaels Bolt
Recommend Dealer
Yes
Employees Worked With
George Campbell, Dewey Allen
Mar 17, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! We are so happy to hear that you are enjoying your Bolt and we look forward to seeing you again when you are ready for any service work. Thanks again. ~Marty Phillips, General Manager

March 17, 2020

Edward's Chevrolet has always taken good care of me and my family. Scott is one the best people and is always willing to help out. More

by TAYLORECOCHRAN
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 20, 2020 -

Edwards Chevrolet Downtown responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Marty Phillips, General Manager, 205.716.3323

March 16, 2020

Excellent service as always! Fast, friendly and the service advisors keep you in the loop throughout the entire process. Keep up the great work Edwards! You will have a customer for life in me! More

by adst2nv
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Mar 17, 2020 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. We are so happy to have you as part of our Edwards Downtown family and we look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 16, 2020

The best dealership in Alabama Services are professional People are friendly and informative. My family has done business with this dealership for years and will continue to do so More

by JDUMMIER
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Wade Ferguson, Scott Mckee
Mar 17, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 16, 2020

The sales team was very knowledgable. They were friendly and courteous. Management and the finance person were also friendly. They all seemed to value my business. More

by SANDRAPACECOX
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Terrance Wray
Mar 17, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 16, 2020

Edwards Chevy was most cooperative in providing me a ride home when circumstances necessitated the need. The driver was also extremely polite and carried on a relaxing conversation. More

by William Bishop
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 17, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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