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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

March 27, 2020

My experience with Edwards Chevrolet was absolutely wonderful. The new 2020 Silverado was waiting for me in the front of the building when I arrived. The negotiation on trade and new vehicle price was More

by Roger
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw, Judson Halbrooks
Apr 01, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

March 24, 2020

Wonderful place to visit if you are looking for a car. Mr. Jonathan Holman made you feel like you were family, he was a wonderful salesman and he was very helpful, I appreciate him a lot.😊 More

by Kee
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Mar 25, 2020 -

Edwards Chevrolet Downtown responded

Thank you for recognizing your experience at Edwards Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, The Edwards Chevrolet Team

March 23, 2020

Oil sender replacement and oil change/service Scott (service manager) was very helpful and willing to do his best to make it easy on me. Ms. Benita is a friendly face, too. More

by Anonymous
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott and Benita, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

Everything’s was great 👍 from the time I called, walked in and picked up my car. Great service thanks to mr Scott mcKee Thanks you More

by Mrspeggyud
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

Service is awesome. Best service department in Birmingham! Always feel welcome and treated like I am a VIP. Will return to get any other services completed. More

by cushen04
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen, Craig Avant, Scott Mckee
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 23, 2020

Another amazingly easy visit. Scott took care of my immediate needs and suggested all of the upcoming services that I might need along with timelines. More

by ELROBINSON280
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 23, 2020

Was really pleased with Judson and how he took care of us. I am well pleased with Judson’s sales manager and the person who done our paperwork. I am highly displeased with how the vehicle was cleaned. Or More

by DEWAYNE.HAGEMORE
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional sales experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

March 23, 2020

Everyone was extremely helpful. Scott even told me about reward points, I haven’t received them yet but I can’t wait to use them. More

by KEYSHAHUTCHINS
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushon, Scott Mckee
Mar 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

March 20, 2020

They do their best to try and get you in and out as fast as possible. They also want to make sure you are satisfied with the work being done. More

by JBELTON18
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

March 20, 2020

Great place with some great people! Everyone was so kind and they worked very hard to give me a price i wanted to hear. I couldn’t have gotten a better deal anywhere else! More

by CONNERWINSTON
Recommend Dealer
Yes
Employees Worked With
Roger Duke, Jonathan Hollman, Scott Rackstraw
Mar 23, 2020 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are glad that you were able to get the vehicle you wanted and we look forward to seeing you for your service needs as well. Thanks again. ~Marty Phillips, General Manager

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