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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

May 05, 2020

Every thing went very well as usual. Scott had all the things checked that i requested. Therefor they were able to find the problem. Fast Friendly Service! As Usual. More

by Kgrammar08
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
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May 05, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 02, 2020

It was a pleasure having the service done it was a pleasure having the service done it was a pleasure having the service done. Done More

by Robbin
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Report | Print
May 05, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Marty Phillips, General Manager, 205.716.3323

May 01, 2020

Great service like always. Keep the good work up. Also special thanks to your driver and the ladies behind the windows. You guys really rock! More

by PWN1966
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
May 01, 2020 -

Edwards Chevrolet Downtown responded

Hi, thanks for your praise and kind comments about our team. Thanks for highlighting some of our staff who helped make this such a great experience! ~Marty Phillips, General Manager

May 01, 2020

Great service. Friendly staff. Everyone was nice and helped out. Service was fast and they did a great job. I’ll definitely be back for all my service needs. More

by JSL2332
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Report | Print
May 01, 2020 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! ~Marty Phillips, General Manager

April 30, 2020

I would like thank Racheal for everything she made the process so easy and nice. We did everything over the phone and they delivered the car to my home. More

by DIANCAMCDANIEL
Recommend Dealer
Yes
Employees Worked With
Racheal Ridlehoover
Report | Print
Apr 30, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Racheal, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 28, 2020

I felt mistreated by one of the workers but the manager made it right and paid for my insurance copay. He made me feel appreciated. Excellent leadership. More

by ysakawi
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Wade Ferguson
Report | Print
Apr 28, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. I'm very happy that the necessary steps were taken to correct the problem. You may always feel free to contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

April 27, 2020

Dealership and staff were awesome! Family friendly, no hassle experience! From roger duke to Jim Scott , to Scott rackstraw and Kim in financing all were amazing and informative! More

by M2MBRYANT
Recommend Dealer
Yes
Employees Worked With
Roger duke and Jim scott, Scott Rackstraw
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Apr 28, 2020 -

Edwards Chevrolet Downtown responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Marty Phillips, General Manager, 205.716.3323

April 27, 2020

The only complaint I have for this visit is that I asked for a longer warranty for my battery and didnt get it. Not happy More

by TANISHIAH
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Report | Print
Apr 28, 2020 -

Edwards Chevrolet Downtown responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Marty Phillips, General Manager, 205.716.3323

April 24, 2020

Great service. Scott Mckee was very helpful and honest. He knew what was wrong and got me fixed up and serviced in a timely manner. More

by Josh 86253
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Report | Print
Apr 24, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

April 24, 2020

Edward’s had diagnosed our entire vehicle in less than 2 hours, made several repairs and had us back on the road the same day More

by Mcladinc
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Apr 24, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

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