
Edwards Chevrolet Downtown
Birmingham, AL
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One of the better experiences I had at a dealership in a long time. Terrance and Wendell were up front and honest with any questions I had. Overall a dealership I would recommend. long time. Terrance and Wendell were up front and honest with any questions I had. Overall a dealership I would recommend. More
Jonathan and the service crew always do a wonderful job getting my car serviced and any additional needs. It is great to know I can depend on them! getting my car serviced and any additional needs. It is great to know I can depend on them! More
I Love my service advisor. He is knowledgeable, thorough,and has a nice personality. Ive been dealing with him for about five years now and I appreciate his expertise . thorough,and has a nice personality. Ive been dealing with him for about five years now and I appreciate his expertise . More
Service of Equinox I have been treated good everytime I have brought my car in for service. They were helpful with any questions I had . The people I dealt with were a I have been treated good everytime I have brought my car in for service. They were helpful with any questions I had . The people I dealt with were a helpfu.. More
The service manager Craig, was super helpful. Set up my appointment, got my truck in, diagnosed the problem quick, and repaired the problem quick as well. They kept me informed the whole time. Impressive appointment, got my truck in, diagnosed the problem quick, and repaired the problem quick as well. They kept me informed the whole time. Impressive More
Top notch service! I took my car in last week for some routine maintenance. A few days later I noticed my check engine light came on. I was a bit concerned since it's st I took my car in last week for some routine maintenance. A few days later I noticed my check engine light came on. I was a bit concerned since it's still a newer vehicle. They reset this and sent me on my way. The light came back on so I took it back, and there was an issue with the way a filter was placed. My service advisor took the time to explain what the potential issues could be, and gave me a discount on a future oil change for the trouble. Even though it was a little inconvenient going back and forth, they still took the time to make sure everything was working properly and I understood the issues. I have always had good service here, and will continue to go back! More
Excellent Service. Nice , Professional and great customer service. This 25 word count should not be a minimum requirement to get through this. That’s aggravating.. customer service. This 25 word count should not be a minimum requirement to get through this. That’s aggravating.. More
Great experience from start to finish! Mr. Hollman was great to deal with. He did exactly what he said he would do for us. I will shop there again. great to deal with. He did exactly what he said he would do for us. I will shop there again. More
Scott McKee and the service manager did a great job for me on getting my Equinox repaired under the recall by GM. My car was there for nearly 2 weeks and I was giving a loaner while the repairs were done. me on getting my Equinox repaired under the recall by GM. My car was there for nearly 2 weeks and I was giving a loaner while the repairs were done. The only negative was they could not finish all of the repairs because of backorders on 2 parts . Now because of this I will have to return when those parts come in taking more time out of my day. This is not Scott’s fault but Chevrolet should have all parts in stock for the recalls. Edwards Chevrolet service department does a great job. More